LocationAustin - 9600 N MoPac Expressway, Suite 750
Job DescriptionOverviewAs the Director, Sales, you will partner closely with the VP of Sales & Marketing to drive all sales-related objectives, ensuring each community meets or exceeds annual sales and closing goals. This role requires a strong command of sales strategy, team leadership, market analysis, and cross-department collaboration. You will shape and execute a comprehensive sales program-recruiting, training, motivating, and monitoring a high-performing team-while maintaining a deep understanding of market conditions, operational needs, and long-term business planning. Your leadership will directly influence sales volume, profitability, customer experience, and the successful launch and performance of current and future communities.
Your Key Deliverables- Maintain a comprehensive education program that clearly defines expectations for Sales Managers and Sales Representatives.
- Teach and reinforce the company's sales methodology and customer care standards across all teams.
- Evaluate sales performance through onsite observation, role-playing sessions, and mystery shopping activities.
- Foster a culture of self-motivation by empowering team members and applying W.I.I.F.M. principles.
- Conduct weekly sales office visits to build relationships, gather insights, and lead by example on the sales floor.
- Oversee performance management for a team of more than ten sales professionals and managers.
- Meet regularly with Sales Managers and Representatives to establish performance and career development goals.
- Monitor progress toward established goals in preparation for mid-year and annual evaluations.
- Lead or participate in sales meetings and escrow status meetings to ensure alignment and progress.
- Resolve complex escrow and closing issues by coordinating with customers, sales teams, lenders, and escrow partners.
- Support backlog tracking and ensure all homes close escrow promptly upon construction completion.
- Coordinate with construction, design, development, and other departments to resolve customer concerns effectively.
- Ensure full compliance with BRE rules, regulations, disclosures, contracts, and licensing requirements.
- Conduct ongoing market research and competitive analysis to maintain a strong understanding of current and future markets.
- Prepare and present pricing recommendations and manage incentives to support margins and business plan goals.
- Analyze market data for new acquisitions and present findings and pricing strategies to senior leadership.
- Oversee the performance of active communities while preparing future communities through design review, staffing, and planning.
- Collaborate with design, development, marketing, and construction teams to support product decisions and community readiness.
- Coordinate with preferred lenders, escrow partners, and internal teams to ensure smooth closings and a strong customer experience.
- Participate in industry events, recruitment efforts, promotional activities, and staffing planning to support company growth.
What You Bring- Bachelor's Degree or higher
- 10 years' experience in sales environment, with emphasis on residential sales, sales management and/or real estate related industries.
- Excellent communication skills, verbal and written
- Strong organizational and interpersonal skills
- Must be able to deal effectively with confrontational situations and maintain objectivity with team members, public relations, and homeowners
- Must be able to multi-task while meeting various deadlines
- Advanced computer applications, specifically Microsoft Word and Excel
- Proficiency in leveraging AI tools and technology to drive efficiency, enhance decision-making, and support sales and operational strategies
What We OfferWe are proud to offer our employees what they value most:
- Competitive compensation
- Excellent extended medical, dental and vision benefits beginning day 1
- 401(k) matching, vesting begins day 1
- Career development programs
- Charitable donation matching
- Paid Volunteer Hours
- Paid parental leave
- Family planning assistance including IVF, surrogacy and adoptions options
- Wellness and mental health resources
- Pet insurance offering
- A culture based on our values of Passion, Integrity and Community
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