5+ years of experience in sales and marketing, preferably in healthcare or community services
Strong understanding of customer relationship management (CRM) databases
Proven track record of meeting occupancy and revenue goals
Exceptional communication and interpersonal skills
Familiarity with community partnerships and outreach strategies
Responsibilities
Drive sales and marketing initiatives as the community's representative
Develop and manage a customer relations database for inquiry tracking
Conduct informative tours and guide families through the move-in process
Analyze and respond to local occupancy trends and competitive landscape
Collaborate with internal teams to ensure readiness for new residents
Enhance community visibility through targeted outreach to medical professionals and local events
Ensure common areas and rooms are maintained and tour-ready
Benefits
Comprehensive health insurance including medical, dental, and vision
Prescription drug coverage available
Paid time off including vacation and sick leave per state regulations
Paid life insurance for employees
Access to an Employee Assistance Program (EAP)
Discounts on various services including entertainment and dining
401-K retirement savings plan options
Full Job Description
As sales and marketing director, you're the face of our community spearheading sales, marketing, and networking efforts. You'll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.
You will:
Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission
Market community with tours and coordinate with families through the move-in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs
Meet budgeted occupancy goals
Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market
Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready
Coordinate with the business office and clinical team to ensure complete and verified info
Analyze occupancy trends within the local market and with competitors
You Currently:
Demonstrates exceptional customer service skills
Know and protect residents' rights
Follow and adhere to HIPPA privacy and security guidelines
Our Benefits:
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Vacation/Sick/Paid Time Off (PTO) - Based on State
