Toshiba Global Commerce Solutions is seeking a Director of Revenue Growth - Professional Services to drive revenue growth of our Professional Services offerings in support of our sales force, as we expand adoption of the ELERA software platform among retail clients. This role owns the solutioning process that enables Professional Services to effectively support the sales cycle-from early opportunity shaping through signature-and works closely with Client Success to grow existing accounts.
Required Qualifications- 8+ years in professional services, sales, or revenue-focused roles, ideally in enterprise software and/or services companies
- Experience managing or coordinating consulting or sales-facing teams in a matrixed environment
- Experience owning or improving a solutioning/sales process, including applying AI or automation to scale repeatable practices
- Strong relationship-management skills, with experience advising strategic accounts directly
- Strong analytical and cross-functional influencing skills
- Familiarity with retail technology, POS, or commerce platforms a plus
Key ResponsibilitiesTeam Leadership & Client Segments- Manage/coordinate a team of Consulting Partners dedicated to the largest strategic services accounts, advising clients directly and driving expansion within those accounts
- Manage/coordinate a team of Professional Services Opportunity Owners responsible for deal solutioning, from opportunity qualification through signature
- Work across client segments to ensure appropriate coverage and prioritization based on deal size, complexity, and strategic value
Sales Support & Solutioning- Own the PS solutioning and sales process end-to-end, ensuring consistent, high-quality support for the sales force throughout the deal cycle
- Partner directly with sales teams to shape, scope, and position PS offerings within opportunities
- Identify opportunities to apply AI and automation to the solutioning and sales process to improve speed, consistency, and repeatability
- Develop and maintain playbooks, templates, and tools that scale solutioning quality across the team
Account Growth & Cross-Functional Collaboration- Partner closely with Client Success teams to identify and pursue expansion opportunities within existing accounts
- Collaborate with Sales leadership to align PS resourcing and solutioning support with pipeline priorities and revenue targets
- Develop metrics and reporting to track PS's contribution to new and expansion revenue, solutioning velocity, and deal win rates
- Represent PS revenue growth performance and process improvements in executive planning and revenue forecasting discussions
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
