Job Posting
Connecticut GI, a division of GI Alliance, is seeking an experienced and results-driven Director of Revenue Cycle Management to lead our billing operations and drive performance across all revenue cycle functions. This role is responsible for overseeing end-to-end billing processes, improving key financial metrics, and developing a high-performing team in a fast-paced healthcare environment.
Key Responsibilities:
• Run day-to-day billing operations (charge entry, coding, AR follow-up, and denial management) and keep everything running on time and on target.
• Own our revenue cycle KPIs: Days in A/R, denial rates, clean claim rate, and cash collections, with a focus on continuous improvement.
• Dig into denials, rejections, and payer trends to find root causes and put fixes in place that stick.
• Drive EMR optimization - workqueues, edits, and automation - working hand-in-hand with IT and operations to reduce manual lift.
• Lead process improvement initiatives that cut rework, raise first-pass resolution, and make the whole team faster and smarter.
• Partner with clinical and administrative leaders to tackle upstream issues including documentation gaps, authorization delays and scheduling problems before they hit revenue.
• Build, coach, and develop a team of supervisors, leads, and billing staff who are accountable, skilled, and motivated.
• Keep us compliant (coding guidelines, billing regulations, audit standards) and ready for whatever comes next.
• Support growth: new service lines, provider onboarding, payer contract changes, and beyond.
Qualifications and Experience:
• Bachelor's degree in healthcare administration, business, finance, or related field required.
• Master's degree (MBA, MHA, or related), peferred.
• Certification such as CPC, CPB, CRCR, or HFMA credential.
• 5+ years of progressive experience in professional billing or revenue cycle management.
• 3+ years of leadership experience overseeing multi-functional billing teams.
• Experience in multi-specialty or large physician group environments.
• Demonstrated success improving KPIs and leading operational transformation.
Job Type: Full-time
Salary: From $150,000 - $180,000/year (plus possible bonus), depending on experience.
Benefits:
• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Work Location: Rocky Hill, CT
QualificationsEducation: Bachelors Degree required
Experience: Five (5) years in healthcare revenue cycle experience required; equivalent management experience
Performance Requirements:- Knowledge of medical terminology, CPT codes, and ICD-10 codes preferred
- Knowledge of Microsoft Office Products- ability to create and build spreadsheets in Excel
- Demonstrates competence in management and leadership skills to develop and implement organizational strategies and opportunities for improving company growth.
- Maintain current knowledge and adhere to appropriate regulatory standards such as Medicare.
- Ability to analyze data and develop systems to accurately control financial activity within a hospital setting.
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize.
- Self-motivated with initiative.
- Strong sense of ethics.
- Ability to manage conflict and resolve problems.
