Director, Resort Sales

Foxwoods Resort Casino

$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • 5+ years of senior sales management experience or equivalent education/experience
  • Strong independent judgment and problem-solving skills
  • Excellent interpersonal and negotiating skills
  • Ability to maintain confidentiality with sensitive information
  • Strong long-term planning abilities
  • Knowledge of financial record-keeping

Responsibilities

  • Direct activities of the Resort Sales department
  • Administer departmental policies and procedures
  • Promote high-quality customer service standards
  • Participate in strategic planning for the department
  • Manage and guide the sales team effectively
  • Communicate with management and clientele at all levels
  • Exercise discretion in handling sensitive material

Benefits

  • Opportunities for professional development
  • Supportive leadership team
  • Collaborative work environment
  • Access to industry resources and networks
  • Flexible working conditions
Full Job Description
Under the direction of the Vice President Resort Sales and Hotel, the incumbent, either personally or through subordinates, directs activities of the Resort Sales department, participates in formulating and administering departmental policies and procedures and promotes top quality customer service. Bachelor degree in a related field as well as five (5) years of senior sales management experience or an equivalent combination of education and/or experience. Must possess ability to exercise independent judgment and well-developed tactful problem-solving skills. Must possess interpersonal and negotiating skills necessary to manage others and communicate with all levels of management and clientele. Ability to use discretion and maintain confidentiality when handling sensitive material. Ability to plan long-term goals and the financial knowledge necessary to develop and maintain detailed financial records. The employee frequently is required to stand and walk.

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