Mayo Clinic

Director, Referring Coordination Office

Mayo Clinic$120K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field required; master's preferred
  • Minimum of 2 years in healthcare management
  • Strong leadership and team-building skills
  • Proficient in data analysis for strategic development
  • Excellent written and oral communication skills
  • Ability to build relationships across diverse disciplines
  • Competent in handling complex organizational issues

Responsibilities

  • Develop and implement business development strategies to meet goals
  • Analyze market data to identify relationship-building opportunities
  • Make strategic recommendations to senior leadership
  • Evaluate market opportunities through active field presence
  • Oversee performance of business development team
  • Manage cross-site activities and budget
  • Travel for 10-30% of the role to engage with stakeholders

Benefits

  • Hybrid work model with occasional on-site requirements
  • Collaboration across multi-disciplinary teams
  • Access to diverse work environments at various Mayo locations
  • Opportunities for professional growth and development
  • Supportive workplace culture focusing on employee well-being
Full Job Description
Job Description

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Accountable to develop, manage, maximize, and implement business development strategies for the organization to achieve targeted demand goals and department objectives. Analyzes data to develop tactical relationship building strategies in highly competitive local, regional, and national markets, and makes recommendations to senior level leaders (division chairs and operations administrators) regarding opportunities to maximize demand generation. Must maintain familiarity and work in alignment with the Mayo Clinic strategic plan, prioritized market opportunities, and competitive activity. Manages and oversees individuals and team performance to meet organizational objectives. This includes accountability of business plan development and execution. Maintains active field presence to evaluate market opportunities, build relationships, address client concerns, and evaluate business development staff performance and sales skills. Responsible to manage cross site activities and functional areas as assigned. Manages the expenses and activities of assigned site. Performs duties independently and initiates judgment in handling of a variety of management issues. Position requires approximately 10-30% travel.

Qualifications

Bachelor's degree is required for this position. Prefer master's degree in healthcare, marketing, public relations, communications, customer relations, or business-related field with a minimum of two years health care management experience. Must demonstrate strong leadership, team building and problem-solving skills as well as ability to work collaboratively with multiple disciplines (i.e. physician, administrative, supervisory, and allied health staff). Experience in analyzing and employing data to develop strategies and tactics. Experience working with internal and external senior level management and physicians. Excellent written and oral communication skills. Must have the demonstrated ability to perform successfully in a business development role, and to navigate required complex inter- and intra-organizational issues and relationships. Experience in using data analysis to drive strategic planning. Demonstrated ability to successfully build relationships to execute a strategy. Must have demonstrated competencies in leadership, management, team development, operations, communication, creativity, and flexibility to manage multiple projects and priorities. Knowledge of continuous quality improvement/total quality management tools.

About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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