* This position can be filled onsite in Kilgore, TX. *
The Director of Quality provides strategic and hands-on leadership for Quality programs and EH&S reporting across a multi-site Texas SATCOM manufacturing operation. This role is responsible for ensuring product reliability, regulatory compliance, customer satisfaction, and workplace safety. The Director owns the Quality Management System, Root Cause Corrective Action (RCCA) process, customer quality performance, and environmental health and safety compliance while driving continuous improvement initiatives.
This position operates in a lean organization and requires a highly engaged leader capable of partnering cross-functionally with operations, engineering, supply chain, and executive leadership.
YOUR DAY TO DAY:Quality Strategy & Leadership- Develop and execute multi-site quality strategy aligned with corporate objectives
- Lead and mentor a lean Quality organization
- Establish quality KPIs and performance reporting
- Maintain and improve ISO 9001 Quality Management System
- Provide quality input to proposals and customer requirements
- Manage departmental staffing, budgets, and capital planning
Root Cause Corrective Action (RCCA)- Serve as executive owner of RCCA across the organization
- Lead investigations for customer complaints, field failures, and nonconformances
- Implement structured problem-solving methodologies (8D, A3, 5-Why, Fishbone)
- Drive containment, corrective action, and effectiveness verification
- Track metrics including closure time, recurrence, and systemic improvements
Customer Quality Leadership- Act as senior quality interface to commercial and government customers
- Lead customer audits and quality reviews
- Manage corrective action responses and audit findings
- Represent organization during inspections and source audits
Operational Quality Excellence- Drive improvements in First Pass Yield, Cost of Quality, and reliability
- Reduce NCRs and recurring defects
- Lead MRB activities and disposition processes
- Implement quality gates and defect prevention controls
Quality System Governance- Maintain ISO 9001 compliance and customer quality requirements
- Oversee internal and external audits
- Ensure configuration control and document control integrity
Environmental Health & Safety Leadership- Lead EH&S programs across multiple facilities
- Ensure OSHA and environmental regulatory compliance
- Drive safety culture and risk reduction initiatives
- Lead incident investigations and corrective actions
- Monitor and improve safety performance metrics
Operational Excellence- Partner with operations to improve yield and product performance
- Lead continuous improvement initiatives
- Support Lean Manufacturing deployment
YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVEEducation & Experience- Bachelor's degree in Engineering, Quality, or related technical field
- 12-15+ years of manufacturing quality experience
- 5+ years leading quality organizations
- Experience in aerospace, defense, electronics, or high-reliability manufacturing preferred
- Lean Six Sigma Green Belt or Black Belt preferred
Required Qualifications- U.S. Citizenship is required for this position.
- Expertise in Root Cause Corrective Action leadership
- Experience with ISO 9001 Quality Management Systems
- Knowledge of IPC and J-STD standards
- Strong customer-facing leadership experience
- Multi-site manufacturing quality leadership experience
- Knowledge of FAR, DFAR, and government contract requirements
- Experience with configuration control and supplier quality flow-down
- Strong analytical and problem-solving skills
- Must be able to travel up to 20% between Texas locations.
Preferred Qualifications- ASQ Certification (CQE, CMQ/OE, etc.)
- Experience leading both Quality and EH&S functions
- Experience supporting government contracts
- Ability to review customer quality clauses
- Familiarity with Federal Acquisition Regulations (FAR)
