Metronorth Railroad

Director Quality

Metronorth Railroad$134K — $167K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Architecture, Construction or Project Management, Transportation, or related field.
  • Minimum of 10 years of related experience required.
  • At least 5 years in management or supervisory role in a large, multi-faceted organization.
  • Licensed Professional Engineer or Registered Architect desirable.
  • Experience in developing and implementing Quality Management Programs to meet ISO 9001 Standard requirements.

Responsibilities

  • Establish internal processes and systems for a corporate Quality Management System.
  • Create quality documentation to ensure compliance with MTA C&D processes.
  • Oversee quality reviews of internal and external activities for compliance.
  • Collaborate with C&D Management to support execution of the capital program.
  • Develop quality requirements for consultants and contractors.
  • Ensure ongoing ISO 9001 registration is maintained.
  • Initiate improvements in C&D processes to enhance program execution.

Benefits

  • Eligible for telework one day per week after 30 days.
  • Opportunities for continuous improvement in quality management practices.
Full Job Description
Description

Position at MTA Construction & Development

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Director Quality

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Infrastructure

REPORTS TO:

Assistant Vice President Deputy Project Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: GEN

Grade: 009

SALARY RANGE:

$134,390 to $167,988

DEADLINE:

Open Until Filled

Summary

The Director of Quality will lead MTA C&D Quality Management to ensure compliance with quality processes and requirements by implementing and continuously improving a robust quality management system.

Responsibilities

Establishes internal processes and systems for a Quality Management System from the top down at the Corporate Quality level.

Establishes quality documentation (i.e., procedures, standards, specifications, and associated governance) system to ensure adequate dissemination, awareness, and compliance with MTA C&D processes and requirements.

Oversees quality reviews of internal and external activities and processes to ensure compliance with C&D's Quality Management System.

Works with C&D Management to identify and develop requirements and processes to support the successful execution of the MTA C&D capital program.

Works with MTA C&D Business Units and Contracts management to identify and establish quality requirements for external consultants/contractors/suppliers.

Oversees activities to ensure the ongoing continuation of the MTA C&D ISO 9001 registration.

Works with C&D Business Unit personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Education and Experience

Bachelor's degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of ten (10) years of related experience.

Must have a minimum of five (5) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.

An equivalent combination of education and experience may be considered.

Competencies:

Licensed Professional Engineer or Registered Architect desirable.

CQA/CQE or Exemplar Global Certifications preferred.

Demonstrated experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements.

Demonstrated experience in project management for major construction projects or project controls with highly complex systems preferred.

Demonstrated experience leading and managing contractors, subcontractors, or vendors.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal organizational levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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