Job ID: 16090

Business Unit: MTA Construction & Development

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Infrastructure

Date Posted: Jun 5, 2026

Description

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Director Quality

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/ Infrastructure

REPORTS TO:

Assistant Vice President Deputy Project Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )

JOB FAMILY : GEN

Grade: 009

SALARY RANGE :

$ 134,390 to $167,988

DEADLINE:

Open Until Filled

S ummary

The Director of Quality will lead MTA C&D Quality Management to ensure compliance with quality process es and requirements by implementing and continuously improving a robust quality management system.

Responsibilities

Establishes internal processes and systems for a Q uality Management System from the top down at the Corporate Quality level .

Establishes quality documentation ( i.e. , procedures, standards , specifications , and associated governance ) system to ensure adequate dissemination, awareness , and compliance with MTA C&D processes and requirements .

O versees quality reviews of internal and external activities and processes to ensure compliance with C&D's Quality Management System .

Works with C&D Management to identify and develop requirements and processes to support the successful execution of the MTA C&D capital program.

Works with MTA C&D Business Units and Contracts m anagement to identify and establish quality requirements for external consultants/contractors/suppliers.

Oversee s activities to ensure the ongoing continuation of the MTA C&D ISO 9001 registration.

Works with C&D Business Unit personnel to identify and initiate improvements in C&D processes, requirements , and activities to ensure the successful execution of the MTA C&D Capital Program.

Education and Experience

Bachelor's degree in Engineering , Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of ten (10) years of related experience .

Must have a minimum of five (5) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.

An equivalent combination of education and experience may be considered.

Competencies:

Licensed Professional Engineer or Registered Architect desirable.

CQA/CQE or Exemplar Global Certifications preferred.

Demonstrated experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements .

Demonstrated experience in project management for major construction projects or project controls with highly complex systems preferred.

Demonstrated experience leading and managing contractors, subcontractors, or vendors.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal organizational levels .

Demonstrated ability to work in a high - profile, high - pressure environment effectively.

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Must possess excellent team - building , listening, problem - solving, and prioritization skills.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.