What You'll do:We are continuing to build a world-class QA function, and this role is at the center of it. As Director of Quality Assurance, you will own the end-to-end quality strategy for our product portfolio-from test architecture and automation frameworks to AI-powered tooling and release governance. You will lead a distributed, cross-functional QA team across the US, India, and Poland, and operate as a peer to our Engineering and Systems leads as a key member of the Product Development leadership team.
This is a high-impact, high-visibility role for a leader who is equal parts strategist and practitioner-someone who can set the vision, roll up their sleeves, and drive a culture of quality across the entire organization.
Outcomes You'll own:- Strategy & Leadership
- Define and own the global QA strategy, aligning test coverage, automation, and quality standards across all product lines and geographies
- Serve as the quality voice at the leadership table, partnering directly with the CTO, Dev, and Systems leads to embed quality into every stage of the SDLC
- Build, mentor, and scale a high-performing distributed QA team, fostering a culture of accountability, continuous improvement, and engineering excellence
- AI-Driven Quality Engineering
- Champion the adoption of AI and ML-powered testing tools to accelerate test coverage, defect detection, and root cause analysis
- Evaluate and implement intelligent test automation platforms, leveraging AI for test generation, self-healing scripts, and predictive quality insights
- Stay ahead of the curve on emerging QA technologies and establish the team as an early adopter of tools that meaningfully improve quality and velocity
- Test Automation & Frameworks
- Architect and oversee robust automation frameworks covering functional, end-to-end, regression, performance, and scalability testing
- Drive the development and maintenance of automated test suites that scale with product growth and support continuous integration/continuous delivery (CI/CD) pipelines
- Establish performance and load testing as a core engineering discipline, with clear benchmarks and gating criteria for every release
- Quality Ownership & Release Governance
- Own product quality as the final gatekeeper for all engineering releases-defining and enforcing release readiness criteria
- Analyze customer-reported defects to identify systemic gaps, feeding findings back into testing strategy and process improvements
- Define, track, and communicate quality metrics, automation coverage, and release health to stakeholders and business owners
- Cross-Functional Collaboration
- Partner closely with Product and Engineering teams to ensure quality is designed in-not bolted on-at every phase of development
- Drive alignment between geographically distributed teams on testing standards, tooling, and processes
- Translate quality data into clear, compelling narratives for both technical and non-technical audiences
What You'll Need to be Successful:- 9+ years in software quality engineering, with at least 4 years in a leadership role managing distributed or global QA teams
- Proven track record of building QA organizations and automation frameworks from the ground up in fast-paced, product-led environments
- Deep hands-on expertise in test automation tools and frameworks (e.g., Selenium, Playwright, Cypress, pytest, JMeter, k6, or equivalents)
- Demonstrated experience adopting AI/ML-powered testing tools and integrating them into QA workflows at scale
- Strong command of performance, load, and scalability testing methodologies
- Experience working in CI/CD environments and integrating quality gates into deployment pipelines
- Excellent leadership and communication skills-equally comfortable presenting quality metrics to the CTO and debugging a flaky test with an engineer
- Ability to manage and influence across time zones, cultures, and functions
- BS/MS in Computer Science, Engineering, or a related technical field preferred
Why This Role:This is a great opportunity to shape the QA function at a company that takes quality seriously at the highest level. You'll have direct access to executive leadership, a global team to build and grow, and the mandate to bring cutting-edge AI-driven approaches to how we think about testing and quality. If you thrive at the intersection of technical depth, team leadership, and strategic influence-this is your role.
What You'll Love About Us:- Flexible Time Off + paid holidays
- Competitive Medical, Dental & vision offerings, with buy-up plan options, AND we match your HSA contributions.
- Fully Paid Parental Leave
- 401(k) Retirement savings plan with company match up to 5.5% of your earnings + unlimited access to personal financial advisors.
- Learning & Development Reimbursement program
- Company-paid Life, Disability & AD&D
- Mental Health support programs, Cell phone & gym membership discounts, Corporate Sundance Passes, and more!
