Director, Quality

Adient

$100K — $130K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a technical field or equivalent experience
  • Expertise in Quality disciplines: IATF 16949, VDA, Continuous Improvement
  • People development and leadership experience
  • Proficiency in Advanced Quality Planning and Control Plans
  • Qualified as a Quality Systems auditor
  • Preferred Six Sigma certification
  • Preferred Professional Certification in Quality Engineering/Management

Responsibilities

  • Prepare monthly assessments of quality deliverables for each program
  • Review and approve Quality deliverables
  • Participate actively in Program and Phase Exit Reviews
  • Serve as the main Customer contact for quality issues
  • Communicate Customer performance metrics within Adient
  • Ensure implementation of Adient Quality Systems and compliance with IATF 16949
  • Drive continuous improvement in Warranty performance data
  • Develop QE staffing budgets and participate in hiring
  • Execute Annual Development Plans and Performance Reviews
  • Support maintaining AMS Level 3 and progress to Level 5 in production plans

Benefits

  • Opportunity for continuous professional development
  • Involvement in meaningful Customer relationship-building
  • Engagement in quality improvement initiatives
  • Access to training in advanced quality methodologies
  • Supportive working environment focused on adherence to quality standards
Full Job Description
JOB DESCRIPTION

Objective:

This position has direct responsibility for the execution of Quality deliverables for their assigned Business Group. They will be responsible for Customer Interface, Craftsmanship and Warranty performance. Additional responsibilities include AQE, QE and QM staffing, training and performance reviews. Responsible for Supplier management and Quality performance.

Responsibilities:
  • Prepare a monthly assessment of all quality deliverables for each program within the BU areas. Mitigate the risk of any missed quality deliverables with the execution of appropriate corrective action plans and glide paths.
  • Review and approve Quality deliverables.
  • Actively participate in Program Reviews, and Phase Exit Reviews, as well as PSMC and SSO in alignment with program timing.
  • Function as the primary point of contact to the particular Customer for responding to quality issues, Potential Product Safety Concerns (PPSC), Quality Key measure performance and other "Customer Specific" initiatives. Develop key Customer relationships in the Supplier Quality Area.
  • Communicate Customer issues, Adient's performance in the eyes of the Customer, and unique Customer quality systems / procedures to the appropriate individuals within Adient, and assure that appropriate actions are taken. Work for improvement in or maintaining Green Customer Score Cards.
  • Ensure the successful implementation of Adient Quality Systems, and ensure continued certification to / complaints with IATF 16949, including customer specific requirements.
  • Drive continuous improvement of Customer specific Warranty performance data. Ensure that the appropriate issues are identified, root cause determined and corrective actions implemented. Assure that known product quality concerns are addressed and improvement is measured on Glide path for Warranty.
  • Develop QE resource budgets and staffing needs. Participate in the interview process, and add resources, as they are needed.
  • Develop and execute Annual Development Plans, Performance Reviews, and succession plans for each AQE, QE and QM that is in the Business Unit.
  • Participate in the quoting process to ensure that the appropriate quality resources and objectives are considered prior to receiving the business award.
  • Ensure that all deliverables are completed on time and that any critical issues are identified and resolved in a timely manner.
  • Support maintaining AMS Level 3 in production plans and develop plan to progress to Level 5 in alignment with Continuous Improvement plans.


Perform job functions in accordance with set policies and procedures to ensure preservation of the Company Quality Policy.

Education:
  • A Bachelor's Degree in a technical area is required (or equivalent experience).
  • Specific education and training in Quality disciplines including (minimum) IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC are also required.
  • People development and leadership experience is required.


Experience:
  • Advanced Quality Planning including familiarity with the AIAG Advanced Quality Planning and Control Plan standard, FMEA's, PPAPs, Dimensional layouts, gage/fixture design, SPC, and Performance/Material testing.
  • Advanced statistical concepts, design of experiments, and problem solving methodology
  • Qualified as a Quality Systems auditor
  • Certified in Six Sigma is preferred
  • Professional Certification in Quality Engineering/Quality Management is preferred.


PRIMARY LOCATION

Central Tech Unit Plymouth MI

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