Director QA - GCC

Saviance

$150K — $170K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BS/MS in Computer Science or related field
  • 10+ years in technical management, especially in software testing
  • 5+ years within Agile/Scrum and Continuous Integration environments
  • Experience in leading both onshore and offshore teams
  • Track record in enhancing automation within existing QA processes
  • Strong metrics-driven approach to identifying and addressing quality issues
  • Excellent leadership and communication skills

Responsibilities

  • Lead, mentor, and expand the software quality assurance team
  • Oversee comprehensive test capabilities across various development teams
  • Drive the implementation of best practices for simulation, automation, and manual testing
  • Track quality metrics and manage defect triaging
  • Cultivate continual improvement in testing tools and practices
  • Plan testing schedules according to project scopes and deadlines
  • Champion transformation efforts within quality assurance processes

Benefits

  • Opportunities for team expansion post-Covid
  • Collaborative work environment with diverse teams
  • Focus on personal leadership development
  • Potential to implement and influence best practices in quality assurance
  • Integration of cutting-edge technology and practices in testing
Full Job Description
DETAILS:

Salary: 150-170K

Manager: Gowshi

Direct Reports: 4

Team size: ~16 (11 in Boston/5 in India) - Looking to expand team post Covid

Interview process:

Resume review

Complete the Predictive Index

30min Zoom w/ Wes Drury

45min 3-panel interview w/ Gowshi, Wes & Kim Dyda

REQUIREMENTS:

Experience w/ public facing websites - data testing

Background with hands on QA and moved to leadership role

Wants to see what they did to improve the quality of the website and the numbers to back it up. This does not have to be on the resume but if you can ask candidates this and add it to your write up it would be helpful.

Highly preferred:
Email testing - Adobe Campaign
Automation/Autotesting
Has lead a team doing testing and automation etc.

Experience leading onshore and offshore teams

Job Description:

Director, Quality Assurance

Position Summary: As a director of software quality assurance and release engineering, you will be responsible for managing Software Quality Assurance teams and processes to support manual and automated testing of the software solutions, as well as the consistent release management of solutions across the enterprise. This includes leading and growing the Software Quality Assurance teams in designing and implementing best practices and tooling for testing including unit, functional, integration, system, and regression using both manual and automated processes.

Key Responsibilities:
• Lead, mentor and help expand software quality assurance team.
• Oversee end-to-end test capabilities across numerous development teams running in parallel to deliver world-class consumer experiences.
• Drive best practices in efficient use of simulation, automation, and manual test techniques to provide highest business value.
• Track key quality metrics and triage defects.
• Grow the capabilities of the group and champion both transformation and continual improvement in test tools & practices to gain efficiency and relentlessly improve customer experiences.
• Planning test schedules or strategies in accordance with project scope or delivery dates; prioritizing work with general direction/minimal supervision

Job Requirements:
• BS / MS in Computer Science or equivalent technical discipline
• 10+ years of technical management experience, preferably directly involving complex software testing in a consumer-facing industry.
• 5+ years of experience in Agile, Scrum, Continuous Integration/Continuous Deployment
• Proven track record of driving Quality for highly personalized customer facing Websites and Email Marketing
• Has successfully integrated and grown automation coverage into existing manual test processes.
• Direct experience leading Onshore and Offshore Quality Teams
• Demonstrated experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems
• Good working knowledge of Cross Browser and Cross Device testing
• strong understanding of SDLC tools and processes, including source control, release control, change control, and automated build solutions
• Proven capability to serve as an exceptional people manager (preferably of software test managers and engineers).
• Outstanding leadership & communication skills, technical expertise, and systems thinking.
• Comfortable providing recommendations and identifying risks and mitigation plans
• Candidates should have strong: multitasking, troubleshooting, and communication skills
• Comfortable working in a collaborative team environment

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