Description

Position at MTA Construction & Development

JOB TITLE:

Director, Program Support

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Various

REPORTS TO:

Vice President Program Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: ADC

GRADE:007

SALARY RANGE:

$126,028 to $157,535

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Director Program Support has a significant level of authority for the decision-making, staffing, and budget for their functional area of responsibility, subject to approval regarding the most critical issues by senior management within MTA Construction & Development. Decision-making authority is somewhat defined as the freedom to determine how to accomplish work goals. The Director is guided by various procedures and specialized standards. Make recommendations for policy and procedural changes with final approval from senior management and support the implementation of such changes.

Responsibilities

Provide direction within their area of responsibility to ensure effective implementation of administrative processes and provide recommendations for efficient and effective departmental or business unit operations.

Manage provision and coordination of administrative functions within their area of responsibility or a business unit, including but not limited to some of the following areas: capital project budget administration, procurement requests, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, audit response, internal controls, and/or equipment/supplies management.

Coordinate with related parties throughout C&D and the MTA agencies.

Manage the development, analysis, reporting, and maintenance of data and related systems required for effective operations in project management, business units, or departmental operations.

Provide input into overall strategy and approach in consultation with senior management.

May manage budget activities and requests for a program of capital projects within a business unit or for departmental operations.

Directly prepare data analysis, reporting, and presentations related to capital project management, business unit, and/or departmental operations.

May direct data and document management activities for project management systems within a business unit or integrated project.

May manage activities to prepare and support personnel requests and documentation for a department or a business unit, including temporary staffing services.

Coordinate within the business unit(s).

Maintain related reports and data.

May manage and provide input to resolve complex issues for contracts and procurement requests supporting operations or capital program/project-related issues.

Education and Experience

Bachelor's degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Must have a minimum of ten (10) years of related experience.

Must have a minimum of at least five (5) years in a managerial or supervisory role and/or project manager role in a large, multi-faceted organization.

Competencies:

Demonstrated experience in managing diverse administrative functions supporting operations of a large organization.

Experience in implementing MTA policies and practices related to project management, budget, human resources, procurement, payment processing, facilities management, timekeeping, and/or other administrative functions preferred.

Ability to manage complex, sensitive issues with high confidentiality and judgment.

Excellent communication and interpersonal skills.

Ability to build relationships and work collaboratively with stakeholders at all levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align organizational goals with solutions to drive process improvements.

Must possess excellent team building, listening, problem-solving, and prioritization skills.

Demonstrated proficiency in PeopleSoft, Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook), Power BI, Teams, or similar applications.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").