Director, Product

Phare Health

$150K — $200K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field
  • 10+ years of experience in product management, including 5+ years in a leadership role
  • 8+ years of experience in enterprise software product strategy and execution
  • 1+ year of experience with AI-enabled or AI-native products
  • Strong understanding of healthcare revenue cycle, including EHRs and claims processing

Responsibilities

  • Define and execute product strategy for AI-native healthcare RCM solutions
  • Identify market opportunities and customer challenges in healthcare AI solutions
  • Drive product investments based on strategic differentiation and business impact
  • Lead cross-functional teams in the lifecycle of AI product development
  • Synthesize customer insights and technical capabilities into strategic product roadmaps
  • Influence stakeholders across all levels of the organization for alignment on product vision
  • Build and mentor a high-performing product management team

Benefits

  • Opportunities for continuous learning and professional development
  • Collaborative work environment across diverse teams
  • Engagement in meaningful work that positively impacts communities
  • Competitive benefits package
  • A company culture that emphasizes ownership, experimentation, and customer focus
Full Job Description
This position is a senior product leader responsible for defining and executing product strategy for a portfolio of AI-native healthcare Revenue Cycle Management (RCM) products and platforms. This role sits at the intersection of healthcare operations, artificial intelligence, data platforms, and enterprise software, leading teams that build agentic systems capable of autonomous decision-making, workflow orchestration, and intelligent revenue cycle execution, at scale.

Essential Responsibilities
  • Define and execute product strategy for a portfolio of AI-native healthcare RCM products.
  • Identify market opportunities, customer pain points, competitive threats, and emerging technology trends.
  • Drive product investment decisions based on customer value, business impact, technical feasibility, and strategic differentiation.
  • Lead portfolio planning and prioritization across multiple products and workstreams.
  • Serve as a trusted advisor to clients and internal business stakeholders regarding product strategy and AI transformation opportunities.
  • Lead the end-to-end development lifecycle of AI-native products from concept through launch, adoption, and scale.
  • Synthesize customer needs, market opportunities, technical capabilities, operational realities, and business goals into a cohesive roadmap for autonomous coding.
  • Partner with Data Science, AI Engineering, and Software Engineering to evaluate and operationalize emerging technologies.
  • Drive tradeoff decisions balancing scope, speed, quality, technical debt, and commercial outcomes.
  • Drive measurable business outcomes through AI-powered automation, productivity gains, revenue optimization, and operational efficiency.
  • Influence and align senior stakeholders across Product, Engineering, Data Science, Operations, Clinical, Commercial, Delivery, Compliance, and Executive Leadership.
  • Lead cross-functional planning, execution, and communication efforts.
  • Coordinate dependencies across teams while removing blockers and maintaining delivery momentum.
  • Build, lead, mentor, and develop a high-performing team of Product Managers.
  • Establish career paths, performance expectations, and development plans for product team members.
  • Foster a culture of ownership, experimentation, customer obsession, and innovation.
  • Recruit top product talent capable of thriving in an AI-native product organization.

Education Level

Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level

Minimum of 10 years of experience, including at least 5 years in a management role

Skills
  • 8+ years leading product strategy and execution for enterprise software products.
  • 1+ years supporting AI-enabled, AI-native, analytics, automation, or intelligent workflow products.
  • 2+ years leading Product Managers and product teams.
  • Experience working with EHRs, practice management systems, payer workflows, claims processing, coding, denials, reimbursement, revenue integrity, or related domains.
  • Demonstrated success delivering large-scale SaaS or platform products.
  • Strong executive presence and stakeholder management capabilities.
  • Experience partnering closely with Engineering, AI, Data Science, and Design organizations.
  • Ability to communicate technical concepts to executive and non-technical audiences.


The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups, and explore new paths for your career.

Our associates are given the chance to contribute, think boldly, and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

To learn more, visit: R1RCM.com

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