Job Summary
The Director, Product Manager is ultimately responsible for managing outcomes for products in the value stream including the market success of product(s); solving problems for customers while achieving business goals; analyzing market and customer data while working closely with other roles to create, communicate and managing the product vision, product roadmaps, product launch plans and success metrics. This individual will also provide oversight and guidance to Product Owner(s).
The position will lead Product Owner(s) to actively manage 1-2 products that align with organizational strategies, enhance Priority Health's brand and competitive position in the marketplace, and delight customers. The scope of this role includes enabling end-to-end success of 1-2 organizational products, including product roadmap development and delivery, in close collaboration with execution and strategic partners.
This is a critical, highly visible, collaborative, leadership role that crosses department boundaries and will drive significant value for the Priority Health organization and its customers. This person will be a thought leader in product management, strategy, execution and communication of the product's strategic goals and value delivered.
Essential Functions
- Has ownership for organizational product(s) within a value stream spanning across multiple product teams aligning strategy to customer outcomes, identifying and prioritizing outcomes based on customer need and evaluates value realization post release
- Assists in business planning efforts including creation of a business plan for their product(s) to enable funding and business investment (partnering with finance); Establishes goals / OKRs (Objectives & Key Results) for product in line with strategy and ensures measurement instrumentation is built
- Provides vision and roadmap, works with Product Owner(s) on releases planning, personas and their needs, and informs feature definition for product team(s)
- Provides leadership to Product Owner(s) for their product(s) and assists in managing risks and escalated issues
- Works closely with and provides support and guidance to Product Owner(s); Provides subject matter expertise in the product space and supports the modernization of product practices
- Continuous connection with customers to develop deep understanding of their pain points and align future enhancements based on potential value delivered.
- Responsible for market analysis, segmentation, and awareness of market rhythms; includes competitive analysis; understand / address disruptors
- Regularly engages with business and Digital Services and other key stakeholders across functions and levels in the organization; Drives stakeholder alignment, negotiation and communication where necessary, with the ability to say "no" to leaders, when needed; Leads and influences cross-functional teams without formal authority to drive results without defects
- Responsible for business case realization; including Go to Market (GTM) pricing, promotion, place, and market positioning; Works with relevant staff to coordinate marketing activities to support product(s)
- Develops and presents compelling oral and written communications
Qualifications
Required
- Bachelor's Degree or equivalent in related field
- 7 years of relevant experience in product management roles including using product management tools and agile methodology, ideally in an agile development environment
Preferred
- Master's Degree or equivalent in related field
- 5 years of relevant experience in managed care or health insurance
- 3 years of relevant experience being the direct supervisor of product professionals
- 3 years of relevant experience in health plan provider network management
Physical Demands
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 20 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 5 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Seldom
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Seldom
- Squat: Seldom
- Supine Lying: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Driving: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity ¹[None = No; Seldom = Yes]: Seldom
Primary LocationSITE - Priority Health - 1231 E Beltline Ave NE - Grand Rapids
Department NameMedical Operations Chief Medical Officer - PH Managed Benefits
Employment TypeFull time
ShiftDay (United States of America)
Weekly Scheduled Hours40
Hours of Work8 a.m. to 5 p.m.
Days WorkedMonday to Friday
Weekend FrequencyN/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
