Genworth Financial, Inc

Director, Product Management

Genworth Financial, Inc • $134K — $261K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years experience in Product Management, leading complex projects or product areas.
  • Ability to work strategically and at an execution level within product vision.
  • Experience building and scaling digital products, memberships, or service offerings.
  • Strong cross-functional leadership and influencing skills without direct authority.
  • Knowledgeable in customer experience, operations, and data integration.
  • Understanding of modern product development methods (discovery, delivery, Agile).
  • Excellent communication skills to engage senior leadership effectively.
  • Experience in regulated industries with compliance and operational navigation.

Responsibilities

  • Translate company strategy into product roadmaps for the membership platform.
  • Own prioritization and delivery of member-facing experiences and operational tools.
  • Collaborate with various teams to develop scalable products and workflows.
  • Drive improvements in conversion, engagement, and operational efficiency using data.
  • Serve as a cross-functional leader to enhance product management practices and accountability.

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options with employer-funded features
  • Generous Paid Time Off including holidays and family leave
  • Disability, Life, and Long-Term Care Insurance
  • Tuition Reimbursement and Training Support
  • Wellness support including gym membership reimbursement and EAP resources
  • Caregiver and Mental Health Support Services
Full Job Description
POSITION TITLE

Director, Product Management

POSITION LOCATION

New York, NY
San Francisco, CA

A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE
  • The Director of Product Management - Membership will lead the strategy, development, and growth of CareScout's membership platform, a consumer-focused offering designed to help individuals and families navigate aging, caregiving, wellness, and long-term care needs. This leader will own the end-to-end member experience, including subscription offerings, care planning, clinical wellness services, care navigation, provider network benefits, Care Circle experiences, and ongoing member engagement.
  • This role is responsible for defining product strategy, prioritizing investments, and translating company objectives into a scalable membership platform that delivers measurable value to members while driving business growth. The Director will oversee the development of digital experiences, service enablement capabilities, operational workflows, and platform integrations required to support CareScout's evolving membership ecosystem.
  • Reporting to the Chief Product Officer, this leader will partner closely with Engineering, Design, Data, Clinical, Operations, Marketing, Nurse Network, and Revenue teams to bring innovative membership experiences to market. Success in this role requires balancing consumer needs, business objectives, clinical considerations, and operational execution to create a differentiated platform that improves aging, caregiving, and long-term care outcomes.


What you will be doing
  • This role will translate company strategy into actionable product roadmaps and lead the end-to-end development of CareScout's membership platform.
  • This leader will own prioritization, execution, and delivery across member-facing experiences, operational tools, platform capabilities, and critical integrations, while driving the evolution of enrollment, benefits, care journeys, wellness programs, care navigation, service fulfillment, and member engagement.
  • Working closely with Engineering, Design, Data, Clinical, Operations, Finance, Marketing, and Network Management teams, the Director will develop scalable products and workflows that balance near-term business priorities with long-term platform growth, using data and customer insights to drive measurable improvements in conversion, engagement, retention, operational efficiency, and customer outcomes.
  • The role also serves as a key cross-functional leader, fostering strong product management practices, clear decision-making, accountability, and a culture of continuous improvement across the organization.


We are particularly interested in candidates who demonstrate strong product sense, analytical rigor, customer empathy, and the ability to lead through influence. Successful candidates thrive in ambiguous environments, learn new domains quickly, and turn complex problems into simple, scalable solutions that deliver measurable business and customer impact.

What you bring
  • 7 plus years of experience in Product Management, with demonstrated experience leading complex initiatives or product areas.
  • Proven ability to operate at both strategic and execution levels within a defined product vision.
  • Experience building and scaling digital products, platform capabilities, memberships, subscriptions, or service-based offerings.
  • Strong cross-functional leadership skills and the ability to influence without direct authority.
  • Experience working across technical and business domains (e.g., customer experience, operations, data, finance systems).
  • Deep understanding of modern product development practices (discovery, delivery, Agile).
  • Strong communication skills with the ability to engage effectively with senior leadership.
  • Experience building and scaling products in highly regulated industries, with a proven ability to navigate legal, compliance, privacy, and operational requirements while delivering exceptional customer experiences.
  • Ability to balance digital product experiences with human-supported service models and operational workflows.


ADDITIONAL INFORMATION

National Range: $134,600 - $209,000

High-Cost Range (includes New York): $168,300 - $261,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

  • This role is not eligible for employment visa sponsorship.


Employee Benefits & Well-Being

Genworth|CareScout employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

About Genworth Financial, Inc

Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 insurance holding company dedicated to helping people secure their financial lives, families, and futures. Genworth has leadership positions in offerings that assist consumers in protecting themselves, investing for the future, and planning for retirement. In addition, the company is a global leader in managing mortgage default risk. Genworth’s Global Mortgage Insurance Division works with lender partners, regulators, and policy leaders to help more people responsibly achieve and maintain the dream of homeownership. In doing so, it promotes stronger and more sustainable communities around the world. By combining its global experience in mortgage guarantees with technology and service leadership, Genworth delivers innovation to the housing marketplace.

Genworth Financial, Inc Careers

Join the dynamic team at Genworth Financial, Inc, a leader in financial security and insurance services. With a commitment to innovation, leadership, and professional excellence, Genworth offers unparalleled job opportunities that empower you to influence the future of finance.

Work You’ll Do

At Genworth Financial, Inc, you will be part of a culture that thrives on diversity, growth, and continuous learning. As a member of our team, you will help develop solutions that secure the financial lives of millions of people. Our company is at the forefront of combining financial expertise with innovative technology to deliver exceptional service and value to our customers.

Innovate and Lead

Embrace the opportunity to lead in the financial services industry with Genworth. Our leadership is always looking ahead to harness innovative strategies that enhance our competitive edge. You will work alongside top professionals to foster innovation that drives our company forward.

Career Growth and Development

Genworth Financial, Inc is deeply invested in the professional growth and development of its employees. Whether through leadership programs, diversity training, or professional networking opportunities, we ensure that our team members are equipped to rise to new challenges and expand their skills. Our robust internal training programs are designed to support your career aspirations.

Join Our Team

Explore the wide range of job opportunities at Genworth Financial, Inc—from entry-level positions to executive roles. We offer a variety of career paths in areas such as finance, risk management, customer service, and technology. Each position at Genworth is a stepping-stone to further success, whether you are just starting out or are a seasoned professional.

Internship Programs

Kickstart your career with a Genworth internship. Our internships provide invaluable workplace experience and a chance to see what it’s like to work in a global financial services company. Interns at Genworth gain hands-on experience, working on projects that matter, and learning from leaders in the industry.

Benefits and Perks

Genworth Financial, Inc values the well-being of its employees. We offer competitive benefits packages that promote health, well-being, and financial security. Our benefits are designed to support you at different stages of your life and career.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step allows us to understand your skills and potential fit within our team. We value transparency and communication, ensuring that candidates have a clear understanding of our expectations and the opportunities we offer.

Stay Connected

Search open positions that match your skills and interests on our Careers page. We look for passionate, curious, creative, and solution-driven team players. Join Genworth Financial, Inc and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.

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Learn more about Genworth Financial, Inc
Size
2,500 employees
Market Cap
$2.5 billion
Industry
Finance & Insurance
Net Income
$178 million
Founded
2004
5 Year Trend
-1.4%
Revenue
$8.6 billion
NASDAQ
GNW
* Ladders Estimates

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