First American

Director, Product (Funding)

First American$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 7 years in the Canadian payments industry with knowledge of ISO requirements and open banking.
  • Expertise in new product development from concept to execution.
  • Experience with collaborative, cross-functional team projects utilizing AI for rapid prototyping.
  • Ability to work well both independently and in a fast-paced team environment.
  • Strong analytical skills to derive actionable insights from data.
  • Innovation-driven mindset with a focus on exploring new opportunities.
  • Customer-focused approach to applying technology solutions to business challenges.

Responsibilities

  • Develop vision and objectives to meet Funding solutions goals.
  • Translate abstract ideas into actionable product requirements and strategies.
  • Lead new business development through the full product lifecycle from discovery to delivery.
  • Collaborate with IT Product Development to prioritize and support effective delivery.
  • Facilitate product demos to gather customer feedback for continuous improvement.
  • Utilize data insights to prioritize tasks and enhance product outcomes.
  • Grow existing products through support of sales, marketing, and customer experience.

Benefits

  • Comprehensive benefits including EFAP and Wellness Essentials.
  • Group retirement savings plan with company match.
  • Generous paid time off and holidays.
  • Flexible hybrid work options.
  • Opportunities for paid volunteering and donation matching.
  • Employee recognition programs with referral incentives.
  • Potential performance-based incentives and stock purchase plan.
Full Job Description
As Product Director, Funding, you will bring deep expertise in the Canadian payments industry to define, lead, and drive the strategy, execution and development of a critical line of business for FCT. The mandate is to design, define and build funding and secure-payments products, including net new products from the ground up. The role involves managing the full product lifecycle. HERE’S HOW YOU’LL CONTRIBUTE: • Develop vision, strategies and objectives that meet the overall goals of Funding solutions • Translate ideas into concrete strategies, product requirements and/or processes. • Lead the development of new business opportunities, managing the end-to-end product lifecycle from discovery through delivery and ongoing iteration • Collaborate with the IT Product Development team to define vision, prioritize work, and support delivery through daily active participation • Lead product demos with customers to capture feedback and drive a continuous feedback loop into the delivery team • Leverage data and insights to drive decision-making, prioritize work, and continuously improve product outcomes • Grow existing products by managing/building/supporting sales and marketing development, product enhancements, and customer experience enhancements. • Champion your business and products across FCT.  Build relationships with internal partners and provide guidance to them as they support the businesses in achieving business goals.  • Continually increase your expertise though analysis of key metrics; discussions with internal and external stakeholders, competitive analysis. • Manage day-to-day situations, challenges, and opportunities on the Funding businesses. • Actively participate in annual strategic planning, as well as ongoing tracking/adjustments to business plans. On an ongoing basis you will identify opportunities/risks as well as recommend ideas and solutions.  HERE’S WHAT YOU’LL BRING • At least 7 years’ experience in the Canadian payment industry including meaningful understanding of ISO requirements, open banking • Proven capability with new product development from strategy to execution • Experience collaborating with cross-functional teams to leverage AI tools for rapid prototyping of high-fidelity, functional applications • Demonstrated ability to work independently and collaboratively in a demanding fast paced environment. • Ability to analyze and apply data to develop insights and make recommendations. • Willingness to innovate and explore new opportunities • Customer centric mindset and a desire to explore technology solutions to solve business challenges. HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. • Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials • Group retirement savings plan with company match • Paid holidays and generous paid time off • Hybrid work arrangements • Paid volunteer opportunities and charitable donation matching • Employee recognition programs that include referral incentives • Potential for performance-based incentives  • The opportunity to participate in our stock purchase plan • And more! *As per terms of the employment agreement

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

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Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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