The Travelers Companies, Inc

Director, Product Development - Business Insurance

The Travelers Companies, Inc$120K — $198K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required, higher education preferred.
  • Six years of product development experience in financial services, insurance industry preferred.
  • One year of people management experience.
  • Expert understanding of insurance products, underwriting, compliance, and financials.
  • Excellent communication, analytical, and storytelling skills.

Responsibilities

  • Lead development and execution of product strategies to meet financial goals.
  • Communicate and gain consensus on strategies with key stakeholders.
  • Conduct market and competitor research to recommend product enhancements.
  • Develop solutions for product challenges and advocate for them.
  • Oversee design and implementation of systems and processes aligned with product strategy.
  • Identify new markets or products through collaboration with stakeholders.
  • Guide team on product launch and enhancement efforts.

Benefits

  • Health insurance coverage for employees and eligible family members from day one.
  • 401(k) plan with dollar-for-dollar match up to 5% of eligible pay and student loan contribution program.
  • Minimum of 20 days Paid Time Off plus nine paid company holidays annually.
  • Wellness program offering resources for health and mental well-being support.
  • Encouragement of community involvement through volunteer rewards and matching gift programs.
Full Job Description
Product Development teams play a critical role in the development and achievement of Travelers' financial objectives (growth, profit & retention) for one or more insurance products through the development, implementation, and monitoring of product strategies and corresponding actions. As a Director, Product Development — Surplus Lines, you serve as the enterprise subject matter authority for Excess and Surplus Lines product operations across six Business Insurance business units processing first-party lines of business. You manage the compliance, documentation, regulatory, and advisory functions that enable accurate and compliant surplus lines policy issuance, state reporting, and product guidance. In this role, you lead the maintenance and enhancement of surplus lines product guides and forms, administer state-specific regulatory processes, coordinate across Legal Services, BI–Finance, Corporate Compliance, and field operations, and deliver training and onboarding support to sustain operational continuity. This position may coach, provide feedback, and/or oversee a team. What Will You Do? - Lead the development, execution and enhancement of product strategies and actions including business scope, go-to-market strategies, and agile methodologies by influencing key stakeholders to achieve financial objectives. - Influence and communicate strategies and associated action plans with key stakeholders and related initiatives to gain consensus for recommendations. - Oversee and execute market, competitor, and consumer research analysis to identify and recommend new products, markets and services or enhance existing ones. - Proactively develop solutions to product challenges and gain buy-in from key stakeholders to adopt recommendations. - Manage the design, development, and implementation of system and process solutions that align with the product’s strategy. - Identify and test new products, markets or partnership opportunities or enhance existing ones by collaborating with stakeholders and other entities and vendors. - Lead and guide a team for product enhancement work including launch and rollout plans related to product strategies and action plans. - Ensure strategies and plans address compliance needs and regulatory requirements. - Oversee development of communication, training, and marketing materials in support of new or enhanced products and initiatives. - Manage monitoring and measurement mechanisms for product strategies and initiatives in support of outlined strategic success criteria and present findings and recommendations to leadership. - Perform other duties as assigned. What Will Our Ideal Candidate Have? - Bachelor's Degree. - Six years of product development experience preferably in the financial services industry. - One year people management experience - Insurance experience with expert understanding of products, underwriting, coverage, rules, forms, regulatory environment, risk management, pricing/filing processes and insurance financials. - Able to interpret business specific translations and solutions. - Excellent communication and presentation skills with the ability to interact and influence management. - Proven innovation skills including thinking critically about multiple perspectives and approaches to solving problems. - Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. - Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. - Excellent storyteller for relaying information, interacting, and influencing all levels of the organization. - Demonstrated leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives. What is a Must Have? - Bachelor's Degree or equivalent combination of education and experience. - Four years of relevant experience with insurance products, underwriting, coverage, rules, compliance/regulatory environment, and/or insurance financials. What Is in It for You? - Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. - Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. - Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

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Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ

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