Manages clinical, business office and other administrative functions of an ambulatory site, which may consist of a large single service, multiple practices or multiple services.
ESSENTIAL FUNCTIONS
- Coordinates and integrates services within the department with other departments, and with the System's primary functions. Participates in the selection of outside services, if needed.
- Continuously assesses and improves the department's performance. Maintains appropriate control/assessment programs (if applicable).
- Actively utilizes improvement strategies and tools to positively impact all aspects of operations.
- In cooperation with departmental leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
- Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors. Assists in the selection of outside services; resolves issues related to services provided by outside vendors.
- Works in partnership with lead physician to solve problems, resolves conflicts, enhances operations, quality and safety.
- Communicates operational issues to level of organization required to obtain timely and effective resolution.
- Establishes service recovery protocols; trains and empowers staff to address patient concerns; assures all patient issues are appropriately addressed.
- Develops and prepares the annual budget for the practice(s).
- Performs financial analysis for budget variances.
EDUCATION/EXPERIENCE
- Master's degree from a four year college or university or related field; or equivalent combination of education and experience.
- Minimum ten years in health care
Total Rewards
The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.
