The Role As Director of Platform Engineering, you will bridge business strategy, product delivery, and reliable technical operations. You will oversee the evolution of our cloud platform, developer tooling, deployment practices, observability platforms, and shared engineering services, with a focus on scalability, reliability, security, team velocity, and developer experience. This role will help mature our GitOps operating model, including ArgoCD-driven Kubernetes delivery, environment consistency, deployment visibility, and auditable change management.
What You'll Do - Lead & Mentor: Manage and grow a multi-functional platform engineering team, fostering a culture of ownership, operational excellence, and strong internal customer partnership.
- Platform Architecture: Define and guide the architecture of shared platform capabilities, including cloud infrastructure, CI/CD, GitOps delivery with ArgoCD, observability platforms, identity, developer tooling, and reusable services that support full-stack product teams using C#/.NET, React.js, and SQL Server.
- Cloud & Reliability Strategy: Drive our AWS infrastructure strategy, leveraging cloud-native services, automation, containerization, monitoring, and incident response practices for high availability and performance.
- Observability & Operational Insight: Champion a modern observability strategy across applications, infrastructure, and data services, including metrics, logs, traces, dashboards, alerting, SLOs, incident response workflows, and executive-level visibility into platform health and customer-impacting reliability trends.
- ArgoCD & GitOps Delivery: Establish and improve ArgoCD-based deployment patterns for Kubernetes workloads, ensuring Git remains the source of truth for environment configuration, release promotion, drift detection, rollback, access separation, and auditable production change control.
- Compliance First: Ensure all engineering practices meet rigorous security standards (HIPAA, SOC2, & PCI).
- Strategic Enablement: Partner with Product, Engineering, Security, and Design to define platform milestones, reduce delivery friction, and enable product teams to iterate confidently toward long-term initiatives.
What You Bring - Experience: 8+ years in software, infrastructure, platform, or DevOps engineering with 3+ years in a senior leadership role.
- Technical Depth: Proven track record leading teams that build and operate scalable SaaS platforms. Competency with AWS, Kubernetes, infrastructure automation, CI/CD, ArgoCD, GitOps practices, observability platforms, with the ability to guide platform standards across monitoring, alerting, tracing, deployment automation, and production readiness.
- Communication: Ability to translate complex technical concepts for non-technical stakeholders.
- Project Management: Ability to break down complex and long running projects into reasonable milestones that can be used to show progress to stakeholders and keep the ball moving.
Base Salary Range
$225,000-$245,000 USD
As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
