American Tower Corporation

Director, Platform and Technology Experience

American Tower Corporation$150K — $180K *
Cary, NC 27513In-Person
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Design, Data Analytics, Information Systems, or a related field required.
  • Advanced degree preferred.
  • Minimum of 10 years of product management, UX leadership, or digital experience management.
  • Proven success in designing and managing enterprise-level data and AI user experiences.
  • Experience leading cross-functional initiatives with strong stakeholder engagement.
  • Solid understanding of analytics platforms and AI-enabled user experiences.
  • Experience in developing user personas and experience frameworks.

Responsibilities

  • Lead the end-to-end product experience for data and analytics solutions.
  • Define product vision, user journeys, and experience standards for development efforts.
  • Drive adoption and enablement programs, including training and user support.
  • Partner with teams to translate business needs into product requirements and roadmaps.
  • Measure product quality and user satisfaction; define actions for improvements.
  • Execute change management initiatives for new analytics tools and workflows.
  • Responsible for recruitment, development, and performance management of a team.

Benefits

  • Engage in a collaborative team culture focused on user-centric design.
  • Opportunity to work with cutting-edge data and AI technologies.
  • Develop leadership skills in a supportive environment.
  • Gain experience in driving enterprise-level product initiatives.
  • Work in a role that emphasizes stakeholder engagement and cross-functional collaboration.
Full Job Description
Job Description

The Team

We are seeking a Director of Data and Analytics, Product Experience to join American Tower's Data and Analytics team. The delivers enterprise data platforms, AI capabilities, and analytics solutions that drive business value. The Product Experience group ensures that data and Analytics capabilities are intuitive, high quality, and widely adopted by business users. This includes user experience design, product strategy, enablement, communications, and value realization programs. Day to day, the Director partners across the enterprise to translate business needs into seamless, user centric data and AI experiences that support decision making and operational efficiency.

Responsibilities

What You Can Offer Us
  • Lead the end to end product experience for data and analytics solutions, including UX strategy, product discovery, and key experience design decisions.
  • Define product vision, user journeys, and experience standards that guide Engineering and Applied AI development efforts.
  • Drive the adoption and enablement programs, including training, communications, onboarding, and persona based user support.
  • Partner with Data Engineering and Applied AI teams to translate business needs into experience driven product requirements and roadmaps.
  • Measure product experience quality, user satisfaction, adoption, and business value; define actions to improve key metrics.
  • Execute change management initiatives to support new analytics tools, AI assistants, dashboards, and workflows.
  • As a Director, you are responsible for the recruitment, development, and performance management of product managers, UX specialists, and enablement professionals. You will cultivate a collaborative, user focused team culture that accelerates business adoption of data and AI.
  • Other duties as assigned.


Qualifications

What You Need to Succeed
  • Bachelor's degree in Business, Design, Data Analytics, Information Systems, or a related field required.
  • Advanced degree preferred.
  • A minimum of 10 years of product management, UX leadership, analytics enablement, or digital experience leadership.
  • Success designing or managing enterprise level data, analytics, and/or AI user experiences.
  • Experience leading cross functional initiatives requiring strong stakeholder engagement and change management.
  • Strong understanding of analytics platforms, semantic layers, dashboards, data products, and AI enabled user experiences.
  • Experience developing persona based journeys and experience frameworks for digital products.
  • Ability to lead training, communication, and capability building programs at scale.
  • Strong communication, facilitation, and stakeholder management skills.
  • Approximately 10%-20% travel may be required.
  • Strong organization, planning, and project management skills; ability to prioritize tasks for yourself and a team.
  • Ability to work across functions and levels to professionally achieve results.
  • Strong leadership skills with the ability to motivate and develop team members.


About American Tower Corporation

American Tower is an independent owner, operator, and developer of wireless and broadcast communications real estate. Their global portfolio includes 225,000 communications sites. They provide solutions through their in building systems, outdoor distributed antenna systems, other right of way options, managed rooftops, and services that speed network deployment.

American Tower Corporation Careers

Join the global team at American Tower Corporation, a leader in wireless infrastructure, and be part of a company that is at the forefront of enabling communications in a digitally connected world. We offer a range of job opportunities that allow you to contribute to a company shaping the future of technology. Work You’ll Do At American Tower, you will engage in meaningful work that advances the infrastructure of wireless technology and communications. Our team is dedicated to leading the industry through innovation, robust leadership, and a commitment to digital transformation. Transform the industry with your expertise at American Tower, where we leverage our position at the intersection of technology and real estate to drive progress and deliver superior results. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive. Join a professional network of experts who are pioneers in global wireless solutions. American Tower is not just about hiring employees; it’s about nurturing leaders and innovators who are ready to make an impact. American Tower Corporation Job Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and growth within the company. Explore a wealth of career paths ranging from engineering and project management to corporate functions such as HR and finance. Do Innovative Work Be part of a team that is dedicated to excellence and innovation. At American Tower, you will work alongside industry leaders to develop solutions that not only meet but exceed the expectations of our customers and stakeholders. Internship Programs Kickstart your career with an internship at American Tower Corporation. Our internships provide invaluable workplace experience and a chance to develop skills that will benefit you throughout your career. Interns at American Tower gain hands-on experience and contribute to real projects, making a tangible impact on the company. Benefits and Growth American Tower is committed to the professional growth of our employees. We offer comprehensive benefits designed to enhance your life and well-being, including health, dental, and vision insurance, retirement plans, and wellness programs. Our commitment to career development is evident in our extensive training and development programs, including leadership development and diversity training. Stay Connected Join Our Team Search for open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are ready to move their careers forward. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Join our community to connect with other professionals and expand your networking opportunities. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at American Tower Corporation. Explore the possibilities with us and be part of a company that believes in the power of communication to connect the world. At American Tower, your career is just the beginning—join us and transform the future.
Learn more about American Tower Corporation
Size
6,378 employees
Market Cap
$97.3 billion
Industry
Net Income
$1.6 billion
Founded
1995
5 Year Trend
+10.1%
Revenue
$8 billion
NASDAQ

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