Inizio Engage is seeking a Director of Pharmacy Operations who will serve as Pharmacist in Charge (PIC) to lead and oversee the operations of its non-dispensing digital front door pharmacy supporting Inizo’s HUB services solution. This leadership role is responsible for ensuring full regulatory compliance, operational excellence, and clinical integrity across pharmacy-related program services.
As PIC, you will serve as the designated pharmacist responsible for compliance with all applicable state and federal pharmacy regulations, oversight of pharmacy-related workflows, and direct engagement with clients to support program implementation, performance, and quality standards.
This role includes close coordination and partnership with Inizio’s Non-Commercial Dispensing Pharmacy and Patient HUB services, client stakeholders, and cross-functional teams. This is a highly visible leadership position requiring strong regulatory expertise, operational oversight, and the ability to collaborate in a dynamic, client-facing environment.
Location Requirement: Candidates must reside within the Louisville, KY metropolitan area. This is an onsite position, Monday through Friday.
Licensure Requirement: Active, unrestricted pharmacist license in Kentucky is required.
What will you be doing?
- Oversee non-dispensing pharmacy-related HUB services, ensuring adherence to established business rules, clinical standards, and client program requirements.
- Serve as the designated Pharmacist in Charge for the non-dispensing pharmacy, ensuring compliance with all applicable state and federal regulations for Inizio’s digital front door pharmacy.
- Partner with HUB leadership to ensure program performance meets or exceeds established Service Level Agreements (SLAs) and quality metrics.
- Coordinate closely with patient HUB teams to ensure accurate prescription intake, benefits verification alignment, clinical review workflows, and compliant case documentation.
- Maintain accountability for pharmacy licensure, regulatory inspections, audits, policies, procedures, and recordkeeping requirements.
- Serve as a pharmacy subject matter expert in client meetings, audits, business reviews, and implementation discussions.
- Provide consultative support to prescribers, patients, caregivers, and internal teams as appropriate within a non-dispensing model.
- Oversee pharmacy staff and technician activities, ensuring appropriate supervision, workflow integrity, and regulatory adherence.
- Ensure appropriate documentation, reporting, quality assurance, and security protocols are consistently followed.
- Lead continuous quality improvement initiatives and maintain readiness for board of pharmacy inspections and client audits.
- Maintain confidentiality of patient and program information in accordance with HIPAA and other regulatory standards.
- Support business growth initiatives, including licensing in additional states as required.
What do you need for this position?
- B.S. Pharm or PharmD from an accredited school of pharmacy
- Minimum 5+ years of pharmacy experience, including leadership and regulatory oversight responsibilities
- Prior experience as Pharmacist in Charge (PIC) or comparable pharmacy leadership role strongly preferred
- Active, unrestricted pharmacist licenses in Kentucky
- Additional state pharmacist licenses preferred
- Ability to obtain additional state licensure as directed by the business
- Strong knowledge of non-dispensing pharmacy requirements and compliance frameworks
- Experience supporting specialty pharmacy, HUB services, or non-commercial dispensing pharmaceutical programs preferred
- Demonstrated experience interacting with clients and participating in audits or business reviews
- Proven leadership and team management skills
- Excellent written and verbal communication skills
- Ability to work onsite in the Louisville, KY metropolitan area
The base pay range for this position is $105K – $195K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
