Pfizer

Director, Pfizer Patient Services (PPS) Patient Solution Insights & Analytics

Pfizer$162K — $271K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 8+ years or Master's with 7+ years or PhD with 5+ years in a quantitative or related field.
  • 8+ years experience in Biopharma analytics or strategic consulting.
  • 3+ years hands-on coding experience in SQL, Python, or similar tools in life sciences.
  • Experience with operational monitoring of patient services programs, including affordability and access support.
  • Strong project management skills with cross-functional teamwork experience.

Responsibilities

  • Represent PPS Insights & Analytics as a subject matter expert in strategic decisions.
  • Perform synthesis of multiple data sources for patient services strategy recommendations.
  • Identify KPIs to track program performance across the patient journey.
  • Maintain data governance standards for program metrics.
  • Proactively develop and implement innovative analytic methodologies with stakeholders.
  • Identify ways to improve analytics delivery speed and efficiency.
  • Collaborate with cross-functional teams to translate insights into actionable plans.

Benefits

  • 401(k) plan with Pfizer matching contributions and retirement savings contributions.
  • Paid vacation, holidays, and personal days.
  • Paid caregiver/parental leave and medical leave.
  • Health benefits including medical, dental, and vision coverage.
Full Job Description

ROLE SUMMARY

Patient Solution Insights & Analytics, part of Pfizer Patient Services (PPS), harnesses the power of data to drive robust analytics and insight development that inform Pfizer's most critical business questions. The Patient Solution Insights and Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise.

Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, market research, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a

direct impact on patient's lives and the future of Pfizer, as a data-driven organization.

This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join PPS colleagues who are dedicated to helping drive improvements to Pfizer’s patient service programs through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways.

ROLE RESPONSIBILITIES

This role is accountable for delivering data driven-insights & solutions for patient services programs for Pfizer’s (Oncology /Primary Care) business unit and will partner with functional

leads for Pfizer’s Business Analytics community, Pfizer Business Technology, the Specialty Pharmacy Provider (SPP) center of excellence and external SPP customer, legal and compliance to develop and implement models, insights, and data products that drive each brands’ strategic priorities.

  • Represent PPS Patient Solution Insights & Analytics Leadership, as the subject matter expert, to build data-driven alignment on program strategy decisions for brand leaders.
  • Perform sophisticated syntheses across multiple insight sources (i.e., secondary analytics, primary strategy, and stakeholder feedback) to deliver impactful and relevant patient services strategy recommendations.  
  • Identify KPIs to monitor and diagnose program performance and operational execution, across the patient journey.
  • Maintain data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time.
  • Proactively work across the enterprise to push novel analytic methodologies, co-create solutions and oversee implementation of solutions with stakeholders.
  • Identify efficiencies and future-forward ways to accelerate the timeliness of analytics/insights delivery.  
  • Work within a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support for each BU.
  • Partner with PPS cross-functional teams, Digital, Operations, Access/Affordability, and Patient Assistance Programs to pull through insights into action plans.
  • Monitor and manage research and analytics program budgets, identifying opportunities for cost savings, and ensuring financial compliance.

Technical Skills

  • Strong Analytical, coding skills (such as: Python, R, SQL, etc.), MS Excel and PowerPoint skills.
  • Familiar with, and experienced at, different insight development methods across secondary data analytics and primary market research.
  • Previously demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets.
  • Ability to assess and direct vendor technical capabilities and manage risks in the analytic process.

BASIC QUALIFICATIONS

Candidatedemonstratesa breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

  • Applicants must have a bachelor's degree with at least 8+ years of experience; OR a master's degree with at least 7+ years of experience; OR a PhD with 5+ years of experience of relevant experience (ideally in a quantitative, scientific, engineering, business, or related discipline).
  • Demonstrated breadth of leadership experience and capabilities, including the ability to influence and collaborate across functions, develop and coach others, and lead teams to achieve meaningful outcomes, drive business impact, and successfully execute strategic objectives.
  • 8+ years99 experience in Biopharma, analytics, strategic consulting, business, or related area
  • 3+ years of hands-on coding experience in SQL or other data analytics tools in life sciences (e.g., Python, R, SAS)
  • Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, Copay claims
  • Prior experience with the operational monitoring and impact assessment of patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub/Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
  • Demonstrated success in a highly fast-paced setting
  • Ability to execute business direction, priorities, and action plans
  • Demonstrated analytical capabilities and critical thinking skills
  • Strong project management and organizational skills with cross-functional teams of diverse colleagues
  • Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
  • Strong customer service orientation
  • Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
  • Commitment to receiving development and coaching from leadership

Other Job Details:

  • Last Date to Apply for Job: October 8th, 2026.
  • Ability to travel based on business needs
  • Eligible for employee referral bonus
  • NOT eligible for Relocation Package
  • This position is hybrid and requires working from NYHQ 2 to 3 days per week

#LI-PFE

The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market Research

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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