Director, People Operations & Programs

Wealth Inc

$110K — $130K *
Tempe, AZ 85281In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience building HR programs from the ground up.
  • Strong problem-solving skills with a builder's mindset.
  • Ability to operate independently before handing over to a team.
  • Calm demeanor in fast-paced work environments.
  • Proficient in creating dashboards and internal tools for analytics.

Responsibilities

  • Create effective onboarding processes to ensure quick employee ramp-up.
  • Design, implement, and run performance cycles that are trusted by all.
  • Develop compensation structures that reflect the company's growth.
  • Utilize AI and automation to enhance HR functions.
  • Build and refine HR programs based on user feedback and real-world implementation.
  • Ensure successful handover of fully operational programs to the People Operations team.
  • Create analytical dashboards to monitor employee well-being and departmental needs.

Benefits

  • Hybrid work arrangement in New York City (3 days a week).
  • Comprehensive medical, dental, and vision insurance with affordable premiums.
  • Fully paid life, short-term, and long-term disability insurance.
  • Generous parental leave policy.
  • Company equity managed via Carta.
  • 401k plan with matching and immediate vesting.
  • Flexible PTO policy that encourages time off.
  • Celebratory time off for holidays, including personal birthdays.
  • Complimentary estate planning services.
Full Job Description
Role Overview

You'll build Wealth.com's People function and make it AI native from day one. You'll own the systems that help exceptional people join, grow, and stay: onboarding, feedback and performance cycles, compensation and leveling, and the data leadership uses to see the company clearly. You'll be the closest partner to the Chief People Officer, helping a fast, creative place hold its shape as it scales.

What You'll Do
  • Build the systems that make this a place exceptional people don't want to leave: how people join us and get good fast, how we set expectations and give each other feedback, how we pay and level people, and the data leadership uses to see the company clearly.
  • Scope a program like a product: find the real need, ship a first version, measure it, make it better.
  • Build it, then run it. Every new program you create, you operate through its first full cycle yourself, so you feel what breaks in the real world rather than hearing about it secondhand.
  • Hand programs to the People Operations & Employee Relations Director to maintain, and move on to build the next thing.
  • Own the design so changes come back to you after the People Operations & Employee Relations Director runs the process.
  • Ensure a program isn't finished when it launches. It's finished when someone else can run it without you, which means a written runbook, the failure modes named, and them executing it once while you watch.
  • Build everything to run without a person chasing it.
  • Set the standard for how the function uses AI, integrating automation, internal tools, and analysis throughout your work.
  • Build dashboards and data work that show leadership who's thriving, who's at risk, and where we're thin, building on data the People Operations Director owns and maintains.
  • Build onboarding so good that new hires are productive and confident by week two.
  • Build a performance and calibration cycle that's live and trusted.
  • Build comp bands and job family matrices that fit the company we're actually building.
  • Hand over at least one program fully and have it running without you.
  • Ensure operational work mostly runs itself.

What You'll Bring
  • You've built something real from scratch, and you can walk through what worked and what you'd change. Maybe a performance cycle, maybe an onboarding program, maybe a product or an operation somewhere else entirely and people problems are what pull you now.
  • You think like a builder. The moment something ships, you're already seeing the next version.
  • You're comfortable operating what you build, because for the first couple of quarters there's nobody to hand it to yet.
  • You bring structure and calm to a fast, creative place, and you hold your own with senior, technical leaders.
  • You've shipped a dashboard, an automation, or an internal tool a team actually uses.
  • You don't flinch at judgment calls. You'll build compensation and leveling with market data and a consultant behind you, but the judgment calls are yours.

Benefits & Perks
  • Hybrid work arrangement in New York City (3x a week)
  • Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees.
  • 100% company-paid basic life insurance, short-term and long-term disability insurance.
  • 100% paid parental leave upon eligibility.
  • Company equity managed through Carta.
  • 401k with match and 100% vesting upon hire.
  • Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged.
  • Take time off for holidays-and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.
  • Free estate planning for life!

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