Director, Participant Engagement Strategy

$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 7-10 years of experience in strategy or consulting roles, preferably within financial services
  • Proven ability to manage large-scale, complex initiatives independently
  • Exceptional written and verbal communication skills for executive presentations
  • Strong analytical skills to derive insights from diverse data sets
  • Experience synthesizing extensive research into actionable recommendations
  • Ability to navigate dynamic, ambiguous environments with multiple stakeholders
  • Positive, opportunity-oriented mindset

Responsibilities

  • Lead the development of an integrated participant engagement strategy
  • Evaluate business cases for forward-looking initiatives and financial modeling
  • Synthesize data and research into strategic recommendations
  • Manage multiple complex workstreams with disciplined execution
  • Demonstrate curiosity for the TEM business and its diverse participants
  • Lead change through strong cross-functional partnerships
  • Operate independently while collaborating in a matrixed organization

Benefits

  • Hybrid work model requiring onsite attendance every other week
  • Focus on mission-driven individuals in healthcare and nonprofit sectors
  • Opportunity to shape strategic initiatives with senior leaders
  • Involvement in diverse, engaging projects
  • Culture of adaptability and emotional intelligence
Full Job Description

Job Description:

Please Note: We are unable to provide visa sponsorship for this role

THE ROLE

The TEM Participant Engagement Strategy team is seeking an ambitious, client-obsessed leader with a strong track record of developing strategy, translating analytics into actionable opportunities, and driving alignment across senior stakeholders.

In this role, you will:

  • Lead the development of integrated participant engagement strategy, aligning senior leaders across TEM, Workplace, and Wealth. Drive clarity and enterprise decision0making through strategic frameworks, success measures, and roadmaps.

  • Develop and evaluate business cases for forward0looking initiatives, incorporating competitive landscape considerations, financial modeling, and alignment with key internal business priorities.

  • Synthesize data, research, and insights to shape strategic recommendations, future0state engagement strategies, and participant service models.

  • Own and manage multiple complex workstreams, ensuring disciplined execution, effective prioritization, and delivery of measurable outcomes.

  • Demonstrate curiosity and passion for the TEM business and its participants, including mission0driven individuals across healthcare, higher education, and other nonprofit or skilled professional sectors.

  • Lead change effectively, building strong cross0functional partnerships through empathy, adaptability, and emotional intelligence.

  • Operate independently as a self0starter, while collaborating effectively within a matrixed organization.

REQUIRED SKILLS and EXPERIENCE

  • Bachelor0s degree required

  • 7010 years of experience in strategy or consulting roles (financial services experience preferred)

  • Proven ability to independently manage large0scale, complex initiatives

  • Exceptional written and verbal communication, with the ability to translate strategy into executive-level presentations

  • Strong analytical capabilities, including the ability to translate large and diverse data sets into clear insights and compelling narratives

  • Demonstrated experience synthesizing extensive research into structured frameworks and actionable recommendations

  • Ability to thrive in dynamic, ambiguous environments while managing multiple stakeholder groups

  • Positive attitude and opportunity0oriented mindset

Certifications:

Category:Product Management

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