Job Title: Director of Outpatient - Valley Springs Behavioral Health 
Job Type: Fulltime, Days
Schedule: Typically, 8am-5pm

How you’ll Contribute:

• Provides oversight to the therapists and provides feedback through the performance evaluation process, supervision, and training and, if necessary, through counseling. 
• Ensures that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards. 
• Conducts regular audits on patient charts to ensure compliance with Springstone and regulatory agency requirements. 
• Actively participates in survey activities (TJC, Medicare, and licensing). 
• Ensures the timely completion of all required reporting needs, including but not limited to: weekly reports, monthly PI and financial audits, required engagement and action plans, and quarterly board reports. 
• Attends treatment team meetings on a regular basis. 
• Reviews with the nurse to make sure all patients are seen by MD in a timely manner. 
• Ensures that clarification of the therapeutic role and treatment plan with the patient and family is completed and reviewed by each therapist. 
• Actively participates in the complaint resolution process as needed. 
• Oversees therapists to make sure the Basis 32 and Patient Satisfaction Surveys are completed as required by policy. 
• Along with the Outpatient Coordinator review any transportation issues on a daily basis. 
• Actively seeks to identify new potential referral sources and maintains good working relationships with all referral sources. 
• Collaborates with the other hospital departments and disciplines to ensure patient engagement and connectivity to high quality care. 
• Partners with the Inpatient Team to support access and engagement in the Continuum of Care. 
• Partners with HR to support and lead retention, recruitment, and succession planning initiatives within their department. 
• Partners with Quality to analyze patient satisfaction date, understanding areas for improvement and leading development opportunities to improve patient outcomes and satisfaction across their department. 
• Partners with the Business Office, HIM, and UR Departments to identify opportunities for improvement within the authorization and denial processes and supports/carry out action plans. 
• Is responsible to collaborate with leadership team members related to hospital operations. 
• Other duties and projects as assigned.

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers

· Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

· Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

· Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

· Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

· Professional Development: Ongoing learning and career advancement opportunities

What we are looking for: 

• Education: Master’s degree from an accredited school of social work or is qualified by education and experience in the social services needs of patients with psychiatric and substance use issues.
• Experience: Previous experience in outpatient healthcare required. A knowledge of psychiatric and chemical dependency treatment principles required.
• License: Current unencumbered clinical social work or counseling license.
• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Salary Range: $111,300 - $150,238