Director - Operations

TekSynap$125K — $160K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Top Secret clearance required
  • PMP certification essential
  • Over 10 years of Federal IT program management experience
  • Experience with the Department of Justice (DOJ) preferred
  • Proven leadership skills in high-pressure environments

Responsibilities

  • Lead all contract activities for Justice agency IT Services
  • Act as the sole Point of Contact for all contractual matters
  • Make binding contractor decisions and resolve issues
  • Develop and maintain the Program Management Plan with COR and IT Program Manager
  • Ensure project compliance with cost, schedule, and performance standards
  • Identify and mitigate program risks and issues
  • Conduct program execution meetings and status briefings
  • Coordinate across various functional IT areas for integrated service delivery

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401K plan with company matching
  • Life insurance coverage
  • Short-term and long-term disability insurance
  • Paid time off including vacation and holidays
Full Job Description
Responsibilities & Qualifications

RESPONSIBILITIES

  • Provide overall leadership, direction, and control for all contract activities in support of Justice agency IT Services.
  • Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters.
  • Exercise full authority to commit contractor resources, make binding decisions, and resolve issues on behalf of the contractor.
  • Develop, implement, and maintain the Program Management Plan (PgMP) and associated management processes in coordination with the COR and IT Program Manager.
  • Ensure all work is performed within cost, schedule, and performance parameters while meeting or exceeding required service levels.
  • Proactively identify risks, issues, and potential performance impacts, implement mitigation strategies, and brief the Government on status and resolution actions.
  • Lead program execution meetings, status briefings, and ad hoc reviews, providing clear, accurate, and actionable reporting.
  • Coordinate across all functional areas (network operations, cybersecurity, databases, help desk, systems engineering and administration, etc.) to ensure integrated service delivery.
  • Ensure compliance with DOJ (as applicable) policies, contract requirements, and ITIL-based management practices.

REQUIRED QUALIFICATIONS

  • Clearance requirement:TopSecret clearance
  • PMP certification
  • 10+ years of Federal IT program management experience
  • Experience with DOJ is highly desired.
Overview

We are seeking a Director - Operations to join our team supporting our Department of Justice (DOJ) Programs.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles 6 the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Location: Telework w/ limited travel to HQ

  • Type of environment: Varies

  • Noise level: Medium

  • Work schedule: Schedule is day shift Monday 6 Friday. May be requested to work evenings and weekends to meet program and contract needs.

  • Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizenship

Active Top Secret clearance with SCI eligibility

WAGE INFORMATION

Target salary range: $125,000.00- $160,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individuals particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

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About TekSynap

TekSynap Careers

Joining TekSynap provides a unique opportunity to work with a team of professionals who are leaders in delivering advanced technological solutions. TekSynap, renowned for its commitment to innovation and leadership, offers a variety of job opportunities that cater to ambitious technology enthusiasts eager to drive digital transformation.

Explore Job Opportunities

TekSynap is actively hiring and offers a range of positions that encourage professional growth and skill development. Interested candidates can explore open positions that match their skills and career aspirations. TekSynap values diversity and inclusion, ensuring that all employment practices empower individuals from various backgrounds.

Experience Professional Growth

At TekSynap, career growth is not just a possibility but a priority. With comprehensive professional development and diversity training programs, employees are equipped to ascend in their careers through continuous learning and leadership opportunities. The company supports its team with the tools needed to succeed in their roles and beyond.

Internship Programs

For those starting their career journey, TekSynap’s internship programs provide a robust foundation in the tech industry. Interns gain hands-on experience, working alongside seasoned experts and participating in projects that foster real-world skills. These internships often lead to full-time positions, offering a seamless transition into the professional world.

Cultivating a Supportive Culture

TekSynap is dedicated to fostering a workplace culture that promotes teamwork, creativity, and employee well-being. The benefits at TekSynap go beyond the standard; they are designed to support a healthy work-life balance and include initiatives that cater to the holistic well-being of the team.

Networking and Innovation

Employees at TekSynap enjoy a dynamic work environment where innovation is at the forefront. Networking within the company is encouraged through various team-building and collaborative projects, enhancing the creative process and leading to groundbreaking solutions in the technology sector.

Prepare for Your Interview

For those looking to join TekSynap, preparing a tailored resume and honing interview skills is crucial. The company seeks candidates who are curious, creative, and ready to contribute to a team that is at the cutting edge of technology solutions.

Stay Connected with TekSynap Careers

Keep up to date with the latest insights, career tips, and company news by subscribing to the TekSynap careers blog. Personalize your subscription to receive updates that align with your professional interests and career goals.

Join TekSynap

Discover the rewarding career opportunities at TekSynap by searching for jobs that align with your professional skills and interests. TekSynap is looking for passionate, driven individuals ready to make a significant impact in the tech industry.

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