Director, Operations

Quanta Infrastructure Solutions Group

$120K — $150K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent experience
  • 10+ years in operational or program management of large-scale power delivery and electrical infrastructure
  • 7+ years of direct leadership of multi-functional project teams
  • Proven client account ownership and engagement at the executive level
  • Experience managing GMP, cost-plus, and lump-sum contracts at program level
  • Excellent written and verbal communication skills for client deliverables
  • Strong team-building and talent development abilities

Responsibilities

  • Lead and manage PMO with diverse project teams including executives and managers
  • Oversee project delivery, escalation protocols, and reporting standards
  • Maintain program-level portfolio tracking across multiple project sites
  • Drive project execution strategies focusing on contracts and scope development
  • Manage major construction agreements and lead contract negotiations
  • Handle financial reporting and customer billing documentation
  • Act as primary point of contact for key client accounts, ensuring alignment on project goals
  • Lead client communications regarding program status and issue resolutions
  • Build and develop a team, owning hiring and performance management responsibilities
  • Foster a culture of accountability and continuous improvement

Benefits

  • Comprehensive health coverage including medical, dental, and vision plans with preventive care
  • 24/7 telehealth access via Teladoc
  • Employee Assistance Program (EAP) available
  • Company-funded Health Savings Account (HSA) and pre-tax savings options
  • 401(k) retirement plan
  • No-cost short- and long-term disability insurance
  • Employer-paid basic life and accidental death insurance
  • Paid time off (PTO) and 10 paid holidays
  • Paid parental leave
  • Education reimbursement and professional development opportunities
  • Employee discount program with optional insurance offerings
Full Job Description
About this Role

Quanta Infrastructure Solutions Group, LLC (QISG), a Quanta Services, Inc. company (NYSE: PWR) is looking for a Director, Operations leads full lifecycle delivery of large-scale advanced technology construction programs across an assigned portfolio. Reporting to the Vice President, Operations, this role owns leadership and development of assigned teams, client relationships, contract administration, and financial performance across multiple concurrent projects. The Director, Operations serves as the primary operational authority between executive leadership and the project management office (PMO), and is accountable for project delivery, safety, quality, schedule, and cost outcomes across the assigned projects.

What You'll Do

Duties & Responsibilites

Program & PMO Leadership

  • Leads assigned PMO spanning Project Executives, Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts
  • Owns assigned PMO oversight: project delivery, escalation protocols, and reporting standards across Safety, Quality, Execution, and Cost
  • Develops and maintains program-level portfolio tracking covering schedule, cost, risk, and resource utilization for multi-site construction programs
  • Drives project execution strategy including contract structures, change management, cost-of-work tracking, and preconstruction scope development

Financial & Contract Management

  • Manages contract administration for major construction agreements including GMP, firm price, and cost-plus structures; leads redline review and negotiation of amendments and change orders
  • Develops and manages detailed cost models, rate sheets, and escalation for labor and equipment across regional portfolio
  • Responsible for financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review
  • Drives resolution of change order events, claims, and contract scope gaps across the project portfolio

Client Relationship Management

  • Serves as primary executive point of contact for key client accounts within the assigned portfolio, maintaining alignment on scope, schedule, cost, and strategic objectives
  • Leads client-facing communications including program status reporting, billing overviews, and issue escalation and resolution
  • Partners with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests

People & Organization

  • Leads, develops, and grows a team of Project Executives, Project Managers, Assistant Project Managers, and support staff; owns hiring and performance management
  • Establishes structured onboarding, interview frameworks, and staffing processes to scale the organization in support of portfolio growth
  • Builds and maintains a culture of accountability, operational discipline, and continuous improvement across the organization
What You'll Bring

Experience & Education

  • Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent; equivalent work experience may be substituted
  • 10+ years in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction
  • 7+ years of direct people leadership managing multi-functional project delivery teams preferred
  • Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
  • Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration
  • Exceptional written and verbal communication skills; ability to produce clear, client-ready deliverables and executive presentations
  • Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
  • Proficiency in Microsoft Office; working knowledge of scheduling, cost management, and document control platforms
  • 50% travel, or as operational needs dictate
What You'll Get
  • Competitive Compensation
  • Comprehensive Health Coverage - Multiple Medical, dental & vision plans with 100% preventive care
  • 24/7 telehealth (Teladoc)
  • Employee Assistance Program (EAP)
  • Company-funded HSA and pre-tax savings options
  • 401(k) Retirement Plan
  • No-cost Short- and Long-term Disability
  • Employer-paid basic Life & AD&D Insurance
  • Paid Time off (PTO) and 10 Paid Holidays
  • Paid Parental leave
  • Education Reimbursement and Professional Development
  • Employee discount program and optional insurance offerings:
    • Identity Theft Protection
    • Accident Insurance
    • Voluntary Life (spouse and child)
    • Critical Illness
    • Hospital Indemnity
    • Pet Insurance

Similar Jobs

More Jobs at Quanta Infrastructure Solutions Group

  • Scheduling Manager
    $90K — $120K *
    Spring, TX 77379 (Harris County)
    Energy & Utilities
    In-Person
  • Sr. Project Accountant
    $75K — $95K *
    Birmingham, AL 35242 (Shelby County)
    Real Estate & Construction
    In-Person
  • Senior Scheduler
    $90K — $120K *
    Scottsdale, AZ 85254 (Maricopa County)
    Energy & Utilities
    In-Person
  • Project Engineer- Substation
    $80K — $110K *
    Lake Mary, FL 32746 (Seminole County)
    Energy & Utilities
    In-Person
  • Project Accounting Manager
    $80K — $110K *
    Birmingham, AL 35242 (Shelby County)
    Real Estate & Construction
    In-Person

More Real Estate & Construction Jobs

Find similar Director, Operations jobs: