MillerKnoll, Inc

Director - Operations

MillerKnoll, Inc • $145K — $155K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in business, Engineering or related discipline; Master's preferred
  • 10+ years in production management roles, particularly in variable manufacturing environments
  • 7+ years of leadership experience with supervisors or department heads
  • Strong background in change management and project leadership
  • Exceptional communication skills for diverse audiences
  • Experience developing and engaging teams through coaching and mentorship

Responsibilities

  • Lead manufacturing operations at Geiger Buffalo, ensuring policy compliance
  • Develop plant-specific strategies in alignment with corporate manufacturing goals
  • Achieve high customer service levels amidst variable demand and product variation
  • Maintain quality standards and implement improvement initiatives
  • Cultivate a positive safety culture and high employee engagement
  • Manage workforce through delegation and support employee development
  • Ensure timely achievement of objectives within budget constraints

Benefits

  • Comprehensive medical and dental insurance
  • Health Savings and Dependent Day Care Savings Accounts
  • Life and disability insurance options
  • Paid time off including vacation and parental leave
  • 401(k) retirement plan with company contributions
  • Flexible work environment with potential for multi-shift schedules
  • Special perks for associates like discretionary bonuses and equity awards
Full Job Description

POSITION SUMMARY

Leads overall manufacturing operations for Geiger Buffalo. Responsible for machining, fabricating, assembling, processing operations and other ancillary functions required for production. Forecasts, develops, implements and administers plans for efficient facilities, staffing and material utilization.


ESSENTIAL FUNCTIONS

  • Leads Buffalo Geiger operations for assigned facility. Ensures compliance with Millerknoll policies/practices and standards.
  • Participates in the development of corporate manufacturing strategies and develops a plant specific strategy to align.
  • Achieves exceptional levels of customer service and delivery reliability with highly variable demand patterns and product variation.
  • Maintains high standards of quality, follows agreed standards, and introduces improvement initiatives to address problems and ensure high standards are maintained.
  • Achieves a safety culture which ensures high levels of employee engagement, addresses risk and strives towards an accident free environment.
  • Achieves exceptional levels of employee engagement through regular and open communication, two way feedback at all levels and an environment where issues can be openly raised and positively received at all levels of leadership.
  • Ensures a consistent and high level employee experience is achieved across the facility.
  • Coaches and mentors team member’s; designs and delegates appropriate workloads; builds development plans to ensure career success; participates in succession planning activities.
  • Delegates authority to key supervision in production, production control, methods, cost accounting, maintenance and related operations.
  • Ensures that objectives are achieved on a timely basis at the lowest cost (within financial resources), while maintaining quality requirements.
  • Follow all MillerKnoll safety policies and protocols

*Additional responsibilities as requested by Management to achieve business objectives.


MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

  • Bachelor’s degree in business, Engineering or related discipline. Master’s degree preferred.
  • Significant equivalent operational experience may be considered in lieu of a degree.
  • 10+ years of experience in progressively responsible production management positions, specifically experience with manufacturing and assembly of highly variable products on relatively short lead-times with significant fluctuations in volumes.
  • 7+ years of managing leaders (supervisors, managers, or department heads).

Knowledge, Skills and Abilities

  • Successful experience with change management principles and demonstrated ability to drive and manage the change process from strategic planning through implementation and follow-thru.
  • Strong relationship and consensus-building skills are necessary to manage projects in a complex matrixed environment. Demonstrated ability to lead, influence and work with all levels in the organization.
  • Ability to use a broad business acumen and holistic perspective to see opportunities and risks of potential trade-offs.
  • Demonstrated excellent coaching, mentoring, and people development skills.
  • Ability to think strategically and execute tactically.
  • Demonstrated outstanding written/verbal communication skills, and a proven capability to present complex concepts in a concise and understandable way to a variety of audiences including the highest level of the organization.
  • Ability to effectively use office automation / communication software and tools used in the HMI office environment.
  • Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented.
  • Demonstrated leadership competence as defined by Executive Competencies, including the proven ability to effectively focus resources to implement a business strategy, generate excitement and commitment around the vision and goals and drive innovation and change.
  • Must be able to perform all essential functions of the position with or without accommodations.

PHYSICAL WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Physical Demands

  • Ability to sit for extended periods of time while working at a computer, attending meetings, reviewing reports, and conducting virtual conferences
  • Frequent use of computers, including typing, viewing monitors, and using standard office equipment.
  • Ability to frequently stand and walk throughout manufacturing, production, warehouse, and shipping areas.
  • Must be able to perform duties while wearing all necessary Personal Protective Equipment as determined by MillerKnoll’s Health and Safety department
  • Must be able to perform in an environment with high levels of exposure to manufacturing noise, dust and heat
  • Ability to work in multi-shift environment including flexible hours and weekends, as required
  • Must have flexibility to work varied hours and overtime to meet production requirements

Compensation range for this role is $145,000.00 - $155,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

About MillerKnoll, Inc

MillerKnoll, Inc., doing business as Herman Miller, is an American company that produces office furniture, equipment, and home furnishings. Its best known designs include the Aeron chair, Noguchi table, Marshmallow sofa, Mirra chair, and the Eames Lounge Chair.
Learn more about MillerKnoll, Inc
Size
7,600 employees
Market Cap
$2.9 billion
Industry
Net Income
-$11.6 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$2.3 billion
NASDAQ

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