Director, Operational Excellence

MHI

$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management, or similar; MBA or MS preferred.
  • 7-12+ years of experience in Continuous Improvement/Operational Excellence roles.
  • Lean certification desired (Lean Practitioner or higher).
  • Six Sigma Black Belt or Master Black Belt certification required.
  • Experience applying Lean/Six Sigma in both manufacturing and services sectors.
  • Proven experience in building change networks and executing stakeholder strategies.
  • Exceptional facilitation and coaching skills.

Responsibilities

  • Lead enterprise-wide transformation initiatives aligned with strategic priorities.
  • Facilitate Kaizen events and cross-functional process redesign.
  • Deploy Lean & Six Sigma methodologies to drive performance improvements.
  • Mentor Green/Black Belts to enhance organizational capabilities.
  • Implement standardized operating systems and governance frameworks.
  • Utilize data-driven insights to uncover opportunities and measure value creation.
  • Champion change initiatives and influence stakeholder adoption across the organization.

Benefits

  • Excellent medical, dental, and vision insurance along with 401K matching.
  • Opportunities for professional development and career advancement.
  • Tuition reimbursement and ongoing training provided.
  • Paid vacation, sick leave, and holidays included.
  • Focus on delivering quality products and maintaining good workplace culture.
  • Employee appreciation programs and events offered.
Full Job Description
Director of Operational Excellence

Role Overview

The Director of Operational Excellence will drive enterprise-wide performance improvement. In this high-visibility role, you will partner with senior executives to shape strategy, lead transformation initiatives, and build a culture of operational excellence.

Key Responsibilities
  • Demonstrates our core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownership
  • Lead large-scale, enterprise transformation programs aligned to strategic priorities.
  • Facilitate Kaizen events, workshops, and cross-functional process redesign efforts.
  • Deploy Lean & Six Sigma methodologies to eliminate waste, improve quality, and accelerate business performance.
  • Mentor and develop Green/Black Belts, shaping organizational capability.
  • Implement standardized operating systems, governance frameworks, and performance routines.
  • Use data-driven insights to identify opportunities and measure value creation.
  • Champion change and influence adoption across all levels of the organization.
  • Completes other projects/tasks as assigned


Requirements
  • Bachelor's degree in Business, Engineering, Operations Management, or Organizational Development, or similar required; MBA or MS in Industrial Engineering, Change Management, or Organizational Development would be ideal.
  • 7-12+ years of experience in Continuous Improvement or Operational Excellence roles
  • Lean certification (Lean Practitioner or higher) desired.
  • Six Sigma Black Belt or Master Black Belt certification required.
  • Demonstrated Lean / Six Sigma depth applied beyond manufacturing-into services and back office. Strong with value stream mapping, standard work, and problem-solving at scale.
  • Built change networks, used structured methods (e.g., Prosci/ADKAR), crafted stakeholder strategies, and moved the "frozen middle." Measurable adoption outcomes.
  • Strong facilitation and coaching expertise.
  • Demonstrated success leading cross-functional or enterprise-scale transformation initiatives.
  • Exceptional communication skills and the ability to influence senior leaders.
  • Analytical depth and experience with statistical or process-optimization tools.


Why Should You Apply?
  • Excellent Benefits (Medical, Dental, Vision & 401K Matching).
  • Excellent development programs and advancement opportunities.
  • Tuition reimbursement and on-the-job training.
  • Paid vacation, sick time, and holidays.
  • Committed to quality products and services.
  • Great working environment and culture.
  • Employee Appreciation Programs and Event.


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