Director - Operational Excellence- Full Time Exempt

Knox Community Hospital

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred in healthcare administration, business, or related field.
  • 5-7 years of experience in performance improvement, project management, or healthcare operations leadership.
  • Certification in Lean, Six Sigma, PMP, or equivalent preferred.
  • Proven track record of leading complex, cross-functional initiatives in healthcare.
  • Exceptional communication and relationship-building skills.
  • Strong analytical and problem-solving abilities focused on data-driven decisions.

Responsibilities

  • Set strategic direction to enhance operational excellence and efficiency.
  • Lead integration of continuous improvement initiatives across the organization.
  • Facilitate project execution and manage change effectively.
  • Collaborate with departments to build trust and drive cohesive efforts.
  • Ensure quality, safety, and operational excellence are prioritized and advanced.

Benefits

  • Comprehensive healthcare coverage
  • Retirement plan options
  • Paid time off
  • Continuous learning and professional development opportunities
  • Flexible working arrangements
Full Job Description
Job Specifics

Career Department

Administration

Status
Full Time

Shift
8:00am - 4:30pm

Average Weekly Hours
40

Contact
Employment Specialists

Phone

740.393.9612

740.393.9643

Email
[email protected]

Posting Date
Tue, 07/28/2026 - 12:00pm

Director of Operational Excellence is a strategic leader responsible for advancing organizational excellence, operational efficiency, and systemwide performance.

This role strategically sets direction, analyzes, plans, and leads the integration of disciplined continuous improvement, project execution, and change management.

Leadership Attributes:
  • Strategic thinker with the ability to translate vision into action.
  • Collaborative partner who builds trust across departments.
  • Skilled facilitator who brings clarity, structure, and momentum to complex initiatives.
  • Committed to advancing quality, safety and operational excellence.
  • Values transparency, accountability, and continuous learning


Requirements Include
• Bachelor's degree required; Master's degree in healthcare administration, business, or related field preferred.
• Minimum 5-7 years of experience in performance improvement, project management, or healthcare operations leadership.
• Certification in Lean, Six Sigma, PMP, or equivalent preferred.
• Demonstrated success leading complex, cross functional initiatives in a healthcare environment.
• Exceptional communication, facilitation, and relationship building skills.
• Strong analytical and problem -solving abilities with a commitment to data-driven decision making.• Bachelor's degree required; Master's degree in healthcare administration, business, or related field preferred.

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