Director of Workforce Development

Everblue

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 to 10 years in multi-team operations leadership, especially in workforce development or related fields.
  • Proven track record of hiring, developing, and managing team leaders.
  • Strong ability to build and maintain relationships with senior clients.
  • Comfortable adapting to changing business landscapes and willing to experiment.
  • Commercial acumen to balance customer satisfaction with profitability.
  • A results-driven approach, prioritizing the underlying intent of tasks.
  • Curiosity-driven mindset with a collaborative, ego-free attitude.

Responsibilities

  • Lead and coach three Directors within the workforce division.
  • Establish and maintain strong relationships with key customers.
  • Ensure profitable delivery of contracts while managing associated risks.
  • Be agile in adapting programs and launching new initiatives.
  • Provide transparent reporting to upper management on division performance.

Benefits

  • Mission-driven work impacting workforce and energy programs nationwide.
  • Flexible hybrid work model based in Huntersville, NC.
  • Competitive pay structure, including bonuses.
  • SIMPLE IRA with company match provision.
  • Health reimbursement program for employees.
Full Job Description
Senior Director, Workforce Development
Everblue • Huntersville, NC • HybridThe role
We're hiring a Senior Director of Workforce Development to lead Everblue's entire workforce business. You'll report to the Vice President of Operations and own the performance of four teams: Weatherization Programs, Commercial & Open Enrollment Programs, Apprenticeships, and Training Operations. The job is to deliver excellent results to our customers while running a profitable, adaptable, and growing portfolio.What you'll own
  • Leading the workforce division. Coach and hold accountable three Directors. Build the operating rhythm that keeps the whole division humming.
  • Owning customer relationships. Get on a text-message basis with our senior-most workforce customers. Know every contract inside and out, from both our side and theirs.
  • Driving profitability. Make sure contracts are delivered well and the economics work. Manage risk. Find the clever path.
  • Adapting and growing. Workforce evolves fast. Try new programs, kill the ones that don't work, double down on what does. Help us stand up new lines of business.
  • Reporting up. Give the VP of Operations and President a clear, honest read on what's working, what isn't, and what needs to change.
What we're looking for
  • 5 to 10 years leading multi-team operations. Workforce development, training, education services, or a similar program-delivery business is a strong plus.
  • Experience hiring, developing, and (when needed) parting ways with managers and directors.
  • Customer instinct. You build trust with senior client stakeholders quickly and keep it.
  • Adaptability. You embrace experiments and you're comfortable when the business changes around you.
  • Commercial cleverness. You know how to delight customers and protect the P&L at the same time.
  • A bias to deliver on the intent behind every task, not just the letter of it. When you're handed a problem, you go figure it out. No excuses, no reminders needed. (If A Message to Garcia doesn't already mean something to you, give it a read.)
  • Someone who stays curious and keeps ego low. You'd rather get the right answer than be the smartest person in the room.
Our values
  • Mission-Driven. We get it done and done right. We deliver on the intent behind every task. We own the outcome.
  • Relentless Pursuit of Excellence. We challenge the status quo, stay curious, keep ego low, and stay efficient and resourceful.
  • People First. We lead with trust, stay personable and real, and work hard and play hard.
Why you'll love working here
  • Mission that matters. Your work powers real workforce, energy, and efficiency programs across the U.S.
  • Hybrid setup based at our Huntersville, NC office. Flexible enough to do great work and have a great life.
  • Competitive compensation with bonus eligibility, a SIMPLE IRA with company match, and a health reimbursement program.
  • A small, capable team that moves fast, ships well, and stays out of each other's way.
How to apply
Apply here: https://everblue.applytojob.com/apply

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