Connecticut Water Service, Inc.

Director of Water Quality

Connecticut Water Service, Inc.$199K — $243K *
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, chemistry, biology, environmental science, or a related field.
  • 8+ years of experience in drinking water quality, environmental compliance, or related utility operations.
  • 4+ years of experience supervising or leading professional and technical staff.
  • Familiarity with California Water Resources Control Board certifications (Distribution Operator Grade D2, Water Treatment Plant Operator Grade T2).
  • Advanced degree in a relevant scientific, engineering, or environmental discipline is preferred.

Responsibilities

  • Serve as the technical and regulatory authority for drinking water quality compliance.
  • Interpret and apply federal, state, and local drinking water regulations.
  • Act as the primary liaison with regulatory agencies and external stakeholders.
  • Oversee monitoring programs and compliance strategies for water treatment and distribution.
  • Direct laboratory operations to ensure regulatory defensibility and data integrity.
  • Manage environmental quality programs, including spill response and permitting.
  • Lead and evaluate Water Quality staff and promote professional development.

Benefits

  • Comprehensive health and wellness programs.
  • Retirement savings options with employer contributions.
  • Paid time off and holiday leave.
  • Professional development and training opportunities.
Full Job Description
Job Title

Director of Water Quality

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Requisition ID

req1133

Type of Employment

Regular Full-Time Employee

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Job Openings

1

Compensation Range

199,000.00 - 243,000.00

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Compensation Type

Annual Salary

Position Summary

Under the general direction of the VP of Operations, the Director of Water Quality is the regulatory and technical authority for drinking water quality and environmental compliance for San Jose Water Company. The Director is accountable for regulatory compliance, monitoring and reporting, laboratory oversight, incident response, corrective action, and water quality program performance across source, treatment, and distribution systems. As a Department head, the incumbent organizes, directs and administers department activities and formulates and implements operating policies and procedures within general administrative guidelines; performs other related work as required.

Specific Responsibilities

Serves as the designated technical and regulatory authority for drinking water quality and environmental compliance matters

Provides regulatory interpretation and decision-making for applicable federal, state, and local drinking water and environmental regulations

Acts as the primary technical liaison with regulatory agencies, government officials, and external stakeholders

Oversees water quality standards, monitoring programs, and compliance strategies for source water, treatment, and distribution systems

Directs water quality sampling programs and laboratory operations, including data quality assurance and regulatory defensibility

Ensures timely, accurate, and complete regulatory monitoring, reporting, and compliance documentation

Oversees Environmental Quality programs, including contaminant investigations, spill response, and environmental permitting

Provides executive oversight of the Cross-Connection Control program, including regulatory interpretation, enforcement authority, and compliance delivery

Ensures coordination between Water Quality, Environmental Quality, and Operations while maintaining regulatory independence

Develops, implements, and maintains water quality and environmental policies, procedures, and compliance strategies

Prepares and manages program budgets, performance reporting, and regulatory analyses

Leads, mentors, and evaluates Water Quality staff, including managers, supervisors, and technical personnel

Communicates complex water quality issues clearly and effectively to executive leadership, regulators, and customers

Performs other related duties as required.

Required Knowledge Skills & Abilities

Extensive knowledge of federal, state, and local drinking water quality and environmental regulations, including compliance monitoring, reporting, and enforcement processes

Demonstrated ability to interpret regulatory requirements and apply sound technical judgment to compliance and risk-based decisions

Strong understanding of drinking water treatment, storage, and distribution systems and associated water quality risks

Knowledge of water chemistry, microbiology, and analytical testing methods relevant to drinking water and environmental compliance

Experience overseeing water quality monitoring programs, laboratory operations, and data quality assurance

Ability to lead response to water quality and environmental incidents, including investigation, root-cause analysis, corrective action development, and regulatory communication

Skill in developing, implementing, and maintaining water quality and environmental policies, procedures, and compliance strategies

Ability to manage complex, high-visibility regulatory issues with accuracy, transparency, and sound professional judgment

Strong leadership and people-management skills, including the ability to lead multidisciplinary technical teams

Ability to plan, prioritize, and manage multiple programs and regulatory obligations simultaneously

Excellent written and verbal communication skills, including the ability to explain complex technical and regulatory issues clearly to regulators, leadership, and customers

Required Education and Experience

Bachelor's degree in engineering, chemistry, biology, environmental science, or a closely related field

Minimum of eight (8) years of progressively responsible experience in drinking water quality, environmental compliance, or related utility operations, including regulatory compliance and oversight responsibilities

Minimum of four (4) years of experience supervising or leading professional and technical staff

Advanced degree (e.g., Master's, P.E., or PhD) in a relevant scientific, engineering, or environmental discipline is desirable

Must possess or make satisfactory progress toward possession of the following California Water Resources Control Board Division of Drinking Water certifications:

o Distribution Operator Grade D2

o Water Treatment Plant Operator Grade T2
• Demonstrated experience serving as a technical or regulatory authority for drinking water quality compliance.

Other Requirements

Must possess a valid California driver's license and have a satisfactory driving record.

About Connecticut Water Service, Inc.

Connecticut Water Service, Inc. is a public utility company that provides water to customers in Connecticut and Maine. The company was founded in 1956 and is headquartered in Clinton, Connecticut. Connecticut Water Service, Inc. operates through three segments: Water Operations, Real Estate Transactions, and Services and Rentals. The Water Operations segment supplies public drinking water. The Real Estate Transactions segment involves the sale or donation of its real estate holdings. The Services and Rentals segment provides contracted services to water and wastewater utilities and other clients. Connecticut Water Service, Inc. is listed on the NASDAQ stock exchange under the ticker symbol CTWS.
Learn more about Connecticut Water Service, Inc.
Size
292 employees
Industry

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