Director of Travel Industry Sales - Hotel Polaris

Terranea Resort

$80K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 3 years experience in Hotel Business Transient and Leisure Sales.
  • Strong relationship skills to build lasting connections with clients and team members.
  • Excellent listening and communication skills to articulate experiences to clients.
  • Proficient organizational skills for planning events and sales missions.
  • Detail-oriented with the ability to manage reports and sales leads effectively.
  • Experience with PMS, Delphi and various administrative applications for efficient operations.
  • Ability to work both independently and within a collaborative team setting.

Responsibilities

  • Develop and maintain relationships with corporate travel managers and industry influencers.
  • Identify new local and national accounts for business travel.
  • Complete RFPs for business transient accounts efficiently and accurately.
  • Represent the property brand with enthusiasm and integrity.
  • Support financial and cultural goals while promoting the property.
  • Exhibit initiative in creating new sales leads through various platforms.
  • Attend networking events and industry tradeshows to enhance market presence.

Benefits

  • Comprehensive medical, dental, vision, life, and disability coverage.
  • Pre-tax flexible benefits for healthcare and dependent care reimbursement.
  • Participation in Colorado Family and Medical Leave Insurance Program.
  • Employee assistance program for personal and professional support.
  • Generous paid time off and sick leave.
  • 401(k) plan with company matching contributions.
  • Complimentary meals and stays at CoralTree Hospitality properties.
Full Job Description
Overview

 

 

Responsibilities

In this role, you’ll:

  • Create, sustain, and strengthen relationships with corporate business travel managers, travel advisors, agency owners, consortia program managers, influencers.
  • Identify both Local and National Accounts that have business travel into the market.
  • Complete online RFPs for business transient accounts for both local and national travel accounts.
  • Enthusiastically represent the property brand and the associates that bring it to life.
  • Support the financial and cultural expectations of the property with integrity.
  • Exhibit the ability to introduce existing relationships to the property.
  • Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation, sales calls, trade shows, etc.
  • Be the Keeper of the Culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships.
  • Be a Market Pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition.
  • Maintain expert-level knowledge or the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups.
  • Have your eye on the ball and anticipate our guests' needs with prompt responses.
  • Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers.
  • Be a Master Organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads.
  • Attend industry tradeshows, sales missions and networking events.
  • Be empowered to take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement.
Qualifications

The ideal candidate will have:

  • We are in the business of bringing dreams to life and it requires operational understanding and innovative thinking to produce those dreams.
  • Meaningful Experience. You must have 3 years minimum previous experience in Hotel Business Transient and Leisure Sales and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team-oriented environment.
  • Relationship Skills. You’re a People Person who believes the best part of selling is creating and building lasting relationships with our guests and team members.
  • Strong listening skills. You are an excellent listener with superior attention to detail, and the ability to clearly communicate in English both verbally and through written communication the amazing experiences we can create.
  • Must have strong organizational skills to plan sales missions, client events, and FAM trips.
  • Forward all potential hotel sales leads to the relevant departments such as Group and Catering leads.
  • Process Abilities. You are committed to completing necessary administrative duties. Paperwork may not be the most fun part of the job but organization and the ability to create and analyze manual and automated reports coupled with a comprehensive knowledge of technical and managerial applications of PMS, Delphi, and other applications will keep you organized and ensure you have more time to sell!
  • Must have understanding of in-house reporting and track travel agent and wholesale booking activity.
  • You’re a proven closer who thrives on the challenge of finding new business.
  • Can communicate confidently, concisely and warmly. This position will serve as a representation of the brand, property and associates.
  • A sense of luxury. You understand exceptional service, product and experience to match and exceed expectations.
  • Ability to work independently and as part of a high-performance team.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • An employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality managed properties.

 

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

 

Salary range: $80,000 - $100,000/yr. + bonus

 

Application deadline: This job posting will close on 8/31/2026 or until the position has been filled.

 

#Li-onsite #hotelpolaris

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