Description

Position Overview

The Director of Transportation is responsible for the leadership of the transportation team. This position plays a critical role in overseeing all transportation operations, ensuring the efficient, effective and timely distribution of food to individuals and families in need across Central Texas. This role involves hands-on oversight and participation in daily monitoring activities as KPIs, with the understanding that responsibilities become more elevated in support of programmatic expansion, including but not limited to the proper scheduling, routing, and organization of all food delivery activities. This role also oversees the corrective and preventive maintenance of our transportation fleet.

Key Responsibilities

Transportation Operations: Leads transportation strategy and daily operations, including routes, scheduling, delivery, and SOPs, to ensure safe, efficient, and reliable service that meets organizational and community needs. Partner with other departments to ensure transportation services meet operational and community needs.

Fleet Management: Oversees fleet maintenance, utilization, replacement planning, and related expenses to ensure vehicles are safe, reliable, and cost-effective. In addition, creates and executes a preventive maintenance program to reduce downtime and improve vehicle reliability.

Safety & Compliance: Leads transportation safety efforts, training, and compliance with applicable regulations/requirements/laws and CTFB standards to reduce risk and promote a strong culture of safety and accountability. Additionally, monitors safety performance and implements corrective actions as needed

Performance & Continuous Improvement: Establishes and regularly monitors performance measures and uses data, technology, and operational insights to make decisions, improve safety, service, efficiency, and cost.

Vendor Management: Manages transportation vendors, contracts, and partnerships to ensure service, quality, performance, and service/cost expectations are consistently met.

Team Leadership: Builds and develops a high-performing transportation team by setting clear expectations, coaching and developing team members, promoting accountability and collaboration, and modeling CTFB's values and leadership expectations.

Organizational Alignment: Models and reinforces the Central Texas Food Bank's values of Service, Integrity, Dignity, Collaboration, and Innovation while fostering a culture of accountability, collaboration, and continuous improvement.

Other: Performs other duties as assigned.

RelationshipsThis position is a member of the senior management team, reporting to the VP of Logistics, works closely with the Director of Warehousing, oversees a team of 25+ drivers plus 2 direct reports and works closely with other departments such as distribution, food industry, network services and others.

Requirements

Your Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum of 7 years of progressive experience in transportation, logistics, or supply chain management, with at least 3 years in a leadership role.
• Strong knowledge of transportation operations, routing, and fleet management.
• Familiarity with transportation management systems (TMS) and other relevant software applications.
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proven ability to collaborate and build effective relationships with internal and external stakeholders.
• Knowledge of transportation regulations and safety standards.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure in a fast-paced environment with multiple deadlines and responsibilities, while maintaining composure and ensuring excellent customer service
• Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people's concerns
• Strong moral compass with ability to exercise good judgment and discretion
• Strong analytical, data-interpretation, planning, and problem-solving skills required
• Able to develop, implement, and execute new initiatives
• Commitment to the service of others while fully supporting the organization's mission and values required

Working Conditions
• Hours of Operation: Generally, a five-day workweek scheduled within Monday-Saturday, 8:00 a.m.-5:00 p.m.; some evening and additional weekend hours may be required, especially during peak periods, disaster response, or holidays.
• Environment: This position works in a typical office setting and in the field. There may be extended periods of sitting, standing and/or bending, driving; listening, talking and/or visual concentration; writing and/or computer use. Working in the warehouse or outside in inclement weather. The position also requires working independently and with others on a team
• Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings, special events or meeting for some positions