Job DescriptionPosition Summary:
The Director of Technology is a senior leadership role responsible for driving Skyward's technical vision and ensuring our products and solutions are built with excellence, scalability, and customer outcomes in mind. This individual will lead the software development team, shape hardware and networking architecture decisions, serve as a key technical voice with customers, and guide the definition and execution of Skyward's product solutions.
This is a hands-on leadership position requiring both deep technical expertise and strong business acumen. The Director of Technology will bridge engineering execution with strategic product development, working cross-functionally with sales, product, and executive leadership.
Responsibilities:
Software Development Leadership- Lead, manage, and mentor the software development team, fostering a culture of technical excellence, collaboration, and continuous improvement.
- Define and enforce software engineering standards, coding practices, code review processes, and quality assurance frameworks.
- Drive agile development processes and ensure delivery of software milestones aligned with product and business roadmaps.
- Evaluate and evolve the software technology stack to ensure scalability, maintainability, and performance.
- Recruit, develop, and retain top software engineering talent.
Hardware & Networking Architecture- Define and evaluate hardware solutions for networking, satellite connectivity, and edge computing use cases.
- Collaborate with engineering and product teams to select appropriate hardware platforms, components, and configurations for specific deployment environments.
- Stay current with advancements in satellite communication technologies (LEO, MEO, GEO), RF systems, and networking hardware.
- Ensure hardware architectures meet performance, reliability, and cost targets across product lines.
Solution Architecture & Technical Strategy- Lead the design and definition of end-to-end solution architectures tailored to specific customer use cases and industry verticals.
- Ensure architectures are built with security, redundancy, and scalability at their core.
- Work with product and executive leadership to define the technical roadmap, ensuring alignment with business strategy and market needs.
- Evaluate build vs. buy decisions for technology components, leading vendor and technology assessments.
- Establish technical standards, reference architectures, and best practices across all Skyward products.
Customer Technical Engagement- Serve as the primary technical authority in customer-facing discussions, pre-sales engagements, and solution definition workshops.
- Translate complex customer requirements into clear, actionable technical specifications and solution proposals.
- Build credibility and trust with customer technical stakeholders at all levels, from engineers to CTOs.
- Support the sales team with technical demonstrations, proof-of-concept engagements, and RFP/RFI responses.
- Gather customer feedback and translate it into product and architecture improvements.
Product & Technical Solution Definition- Partner with product management to define product requirements, feature sets, and technical specifications.
- Drive the development of technical documentation including solution briefs, architecture guides, and integration specifications.
- Ensure that Skyward's technical solutions are clearly articulated and differentiated in the market.
- Own the technical go-to-market narrative and support marketing and sales with compelling technical content.
Required Skills and Experience:
- 10+ years of progressive technical experience, with at least 3 years in a senior technical leadership role (Director, VP Engineering, CTO, or equivalent).
- Demonstrated experience leading and scaling software development teams using modern engineering practices.
- Strong background in networking technologies, including LAN/WAN, SD-WAN, routing and switching protocols, and network security.
- Hands-on experience with satellite connectivity technologies and platforms (e.g., Starlink, Viasat, Hughes, Intelsat, or similar).
- Proven ability to design and implement complex, multi-layer solution architectures for enterprise or government customers.
- Experience engaging directly with customers in a technical capacity, including pre-sales, solution design, and technical account management.
- Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or a related technical field required.
Preferred Skills and Experience:
- Experience in industries such as defense, public safety, maritime, aviation, or critical infrastructure.
- Familiarity with cloud platforms (preferably AWS) and hybrid/edge deployment architectures.
- Experience with IoT, edge computing, or real-time data systems.
- Background working in a high-growth, fast-paced technology company or startup environment.
- Relevant certifications in networking (CCNP/CCIE), cloud (AWS/Azure), or project management (PMP/SAFe).
- Master's degree or MBA is a plus.
Company Highlights:
- For 90 years, we have nurtured creative ideas and turned them into successful realities using three core strategic pillars - creativity, excellence, and people.
- 401K - 12% employer contribution with no vesting period (6% Match and 6% non-matching contribution)
- Highly competitive compensation
- Hybrid work options available for most roles
- Five to eight weeks of PTO annually based on years of experience; eleven additional holidays per calendar year
- All Medical/Dental/Vision benefits start day one with the company; low employee premiums
- Education Assistance Program
- Free covered employee parking for Dallas HQ based employees
- Free specialty coffee bar in the Dallas HQ
- Onsite breakfast and lunch area in the Dallas HQ
- Commitment to the following ideals:
- Work/Life Balance
- Ongoing professional development opportunities
- An exceptional employee experience
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