Director of Strategic Partnerships & Solutions

UG2

$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Sales, Marketing, or relevant experience; Master's degree or industry certifications (e.g., IFMA, BIFM) is a plus.
  • 3-5 years of business development or sales experience in facilities management, property management, or construction.
  • Strong sales and negotiation skills with proven deal-closing ability.
  • Excellent communication, interpersonal, and presentation skills.
  • Proficient in CRM software and Microsoft Office Suite.

Responsibilities

  • Identify and research new business opportunities across commercial, residential, and industrial sectors.
  • Build and maintain strong relationships with key clients, ensuring high customer satisfaction.
  • Develop and implement sales strategies to reach growth targets.
  • Lead proposal preparation, presentations, and RFP responses, meeting client requirements.
  • Negotiate contracts and close deals for profitable business relationships.
  • Collaborate with the operations team to align services with client expectations and quality standards.
  • Stay informed on trends in facilities management to advise clients and enhance service offerings.

Benefits

  • Competitive salary and commission structure.
  • Health and wellness benefits.
  • Matching 401K up to 5%.
  • Professional development and training opportunities.
  • Collaborative and dynamic work environment.
Full Job Description
We are seeking a highly motivated and results-driven Director of Strategic Partnerships & Solutions to join our dynamic team in the facilities management services industry. This individual will be responsible for driving new business growth, identifying new market opportunities, and expanding our client base. The ideal candidate will have a strong background in sales, strategic planning, and facilities management services, with a proven track record in business development.

Key Responsibilities:
  • Identify New Business Opportunities: Research and identify potential clients, including commercial, residential, and industrial sectors, and generate leads to expand the company's customer base.
  • Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, understanding their needs, and ensuring high levels of customer satisfaction.
  • Sales Strategy Development: Develop and implement comprehensive sales strategies to achieve business growth targets, including market research, competitor analysis, and targeting new client segments.
  • Proposal Management: Lead the preparation of proposals, presentations, and responses to RFPs (Requests for Proposals) while ensuring all client requirements are met.
  • Negotiation & Closing Sales: Conduct meetings with potential clients, negotiate contracts, and close deals, ensuring profitable and sustainable business relationships.
  • Collaborate with Operations Team: Work closely with the operations team to ensure that services offered are in line with client expectations, project timelines, and quality standards.
  • Market Intelligence & Trends: Stay updated with the latest trends in facilities management services and market dynamics to better advise clients and refine the company's service offerings.
  • Performance Reporting: Regularly report on business development activities, revenue forecasts, and pipeline status to senior management.
  • Networking & Partnerships: Attend industry conferences, trade shows, and networking events to represent the company and develop strategic partnerships.

Qualifications:
  • Education: Bachelor's degree in Business Administration, Sales, Marketing, or relevant industry experience. A Master's degree or industry certifications (e.g., IFMA, BIFM) is a plus.
  • Experience: Minimum of 3-5 years of business development or sales experience in the facilities management, property management, or construction industry.
  • Skills:
    • Strong sales and negotiation skills with a proven ability to close deals.
    • Excellent communication, interpersonal, and presentation skills.
    • Ability to manage multiple projects and priorities simultaneously.
    • In-depth understanding of facilities management services, including cleaning, maintenance, security, and HVAC services.
    • Proficiency with CRM software and Microsoft Office Suite.
  • Attributes:
    • Self-motivated with a high level of initiative.
    • Ability to work independently and within a team environment.
    • Strong organizational and time-management skills.
    • Customer-focused with a keen eye for detail.

Benefits:
  • Competitive salary and commission structure.
  • Health and wellness benefits.
  • Matching 401K up to 5%
  • Professional development and training opportunities.
  • Collaborative and dynamic work environment.

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