Director of Sales

Westminster Pet Products

$90K — $130K *
US-AnywhereRemote in United States
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, marketing, business, or a related field
  • 7+ years of experience in sales, preferably in B2B pet care or consumer packaged goods
  • Proven track record in managing and growing retail accounts within Grocery, Farm & Ranch, and/or National Pet Specialty channels
  • Experience leveraging broker partnerships and direct customer relationships
  • Strong skills in strategy development, negotiation, and problem-solving

Responsibilities

  • Deliver sales growth by expanding distribution and strengthening customer relationships
  • Lead sales function for assigned customers across all WPP brands
  • Develop and implement annual business plans tailored to customer dynamics
  • Own account management and cultivate deep customer relationships
  • Drive growth by identifying new opportunities and optimizing product assortment

Benefits

  • Opportunity for professional growth and development
  • Collaborative company culture that aligns with transparency and accountability
  • Access to industry events and promotional activities
  • Comprehensive support from internal teams - customer service, marketing, finance, and logistics
  • Engagement in strategic planning and decision-making processes
Full Job Description
General Description / Primary Job Functions:

  • Deliver profitable sales growth by expanding distribution, increasing assortment, strengthening customer relationships, and executing customer business plans within assigned retail channels.
  • Lead the sales function for the assigned customers across all WPP brands, building partnerships with both broker networks and direct accounts to achieve best-in-class execution and profitable growth.
  • Lead, develop and implement annual business plans to support the WPP growth agenda, tailoring strategies to the unique dynamics of Grocery, Farm & Ranch, and/or National Pet Specialty customers (pricing, promotion, assortment, and supply chain requirements).
  • Own day-to-day account management of all customers assigned, including regular contact with the customer through market tours as well as on site broker/buyer meetings. Cultivate a deep understanding of each customer to maximize WPP's runway within the brick-and-mortar retail stores. Develop a solid understanding of customer demand and order patterns, including high-volume forecasting, replenishment cycles, and promotional cadence typical of Grocery, Farm & Ranch, and/or National Pet Specialty environments.
  • Drive growth within Grocery, Farm & Ranch and/or National Pet Specialty channels by identifying and securing new opportunities, expanding distribution, and optimizing assortment to meet the needs of retail partners.


Duties & Responsibilities:

  • Lead sales forecasting, planning and promotional investment strategy and execution for all assigned customers, including management of high-volume promotional calendars, retail specific funding requirements, and ROI optimization across Grocery, Farm & Ranch, and/or National Pet Specialty.
  • Identify, pursue, and secure new business opportunities that expand distribution, assortment, and market penetration within assigned retail channels.
  • Analyze each account's sales performance and build strategic plans to deliver business growth leveraging syndicated data, customer POS trends and internal sales reporting to identify opportunities and risks.
  • Identify underperforming accounts and work with them to develop and implement programs to improve sales performance including pricing, promotion, assortment and shelving strategies.
  • Travel to customers to conduct planning and performance review meetings, present new products and build business relationships.
  • Assist in building marketing plans and input into new product development ensuring alignment with customer needs, channel requirements, and competitive dynamics within Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Share insights and key learnings on existing customer base across the Sales team, including best practices across Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Represent the Company at industry trade shows and promotional events.
  • Review monthly sales figures and account progress with senior management, providing clear, actionable insights and recommendations to drive performance.
  • Lead Joint Business Planning (JBP) processes with key Grocery, Farm & Ranch, and/or National Pet Specialty customers, aligning on growth objectives, promotional plans, and execution strategies.


Required Skills & Abilities:

  • The ideal candidate will possess strong experience and demonstrated success within one or more of the following retail channels: Grocery, Farm & Ranch, and National Pet Specialty, with a proven track record of securing new distribution, expanding assortment, and driving profitable growth.
  • Lives the company values: integrity, efficiency, accountability, collective intelligence and transparency.
  • Demonstrated ability to build and achieve sales plans.
  • Demonstrate understanding of Business Plans, P&L management, ROI analysis, promotional investment strategy, budget management and achieving results through others.
  • Strategy development and problem-solving skills.
  • Exceptional negotiation skills.
  • Ability to build positive working relationships, both internally and externally.
  • Ability to effectively present information and negotiate with all levels of management.
  • Excellent communication skills, both verbal and written.


Key Leadership skills and Measures for Success:

Critical Leadership Capabilities

  • Workload Management / Priority setting
  • Drive for Results
  • Problem Solving
  • Analytical Skills
  • Negotiating
  • Business Acumen
  • Organizational Agility
  • Channel Planning & Best in Class Execution across Grocery, Farm & Ranch, and/or National Pet Specialty channels


Success Measures:

  • Sales & Profit Targets
  • Forecast accuracy
  • Sales Goals by Direct Account
  • KPI trackers
  • Key account management
  • Brand and product distribution


Education & Experience:

  • Bachelor's degree in finance, marketing, business or a related field.
  • Seven or more years of experience in sales, preferably in a business-to-business environment within pet care or consumer packaged goods industry.
  • Proven experience managing and growing national or regional retail accounts within Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Previous experience effectively leveraging broker partnerships and direct customer relationships.


Direct Reports:

  • None


Direct Relationship with internal positions:

  • Customer Service
  • Marketing
  • Sales Support
  • Finance/ AR
  • Logistics / Operations


Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Travel to customers and industry trade shows are required.

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