Job DescriptionResponsibilitiesHere's what you'll do during a typical day:
- Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel's commercial goals and strategic plan
- Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy
- Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities
- Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
- Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
- Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
- Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs
- Stakeholders' relations: Contribute to performance and commercial activity reporting in connection with the hotel's General Manager, AVPs, regional commercial director, and owners. Always show a high level of engagement with customers from all sales segments through site visits, strong community relationships, liaison with top local influencers and 3rd party industry partners
QualificationsWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, to be successful in this role the candidate must be able to show the following qualifications:
- Masters in Sales & Marketing or a business field, preferred
- Bachelor's degree in Sales and Marketing or a business-related field, minimum required
- 8 to 10 years or more in a hotel sales department with ample knowledge of sales, catering and marketing leadership
- 8 to 10 years of cross-functional experience in hotel management, highly preferred
- Adaptable experience with business strategy, business planning, and business plan development
- Knowledge of budgets preparation, business forecasts and critical analysis, required
- Brand experience, preferred
- Experience leading a sales team with an understanding of individual goals
- Ability to read, write and speak in Spanish and English, required
- Highly professional presentations and communication skills (oral and written)
- Proficiency in technological platforms as MS Office, Delphi and others
- Ability to travel, as required
- Available to work different days and shifts, as required by operational needs
