Full Job Description
We are currently looking for a highly motivated, determined, well-spoken, and experienced hotel Director of Sales with a minimum of 3 years of hotel industry experience who understands the meaning of cultivating relationships and maximizing base revenue.
Key Responsibilities
• Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue.
• Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR
• Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits
• Conduct weekly and monthly outside sales calls to target local business account opportunities
• Create and send out proposals and contracts
• Log all sales activity into Delphi and meet and exceed weekly sales activity quota
• Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel
• Build and maintain all existing client relationships
• Work with Global and National brand representatives to prospect, saturate and build hotel awareness
• Respond to all RFP solicitations, RFP renegotiations and submit Compelling Business cases
• Conduct annual RFP re-submissions and renew annual contracts
• Proactively mentor and train front desk and respective hotel team members on sales related job duties
• Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts
• Attend weekly Sales Accountability calls with Corporate Sales
• Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates
• Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS
• Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase
The ideal candidate will have:
• Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell.
• Brand experience (Marriott, Hilton, IHG, etc.)
• Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.)
• STAR understanding and can speak to weekly and monthly trends of hotel
• Reliable transportation
• Ability to travel locally to client appointments and events
• Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings
• Ability to effectively communicate and train team on sales policy and procedure
• Excellent time management skills