Job Description:Director, Sales ExperienceAs a Director, Sales Experience , you are responsible for sales and adoption of selling programs, by facilitating partnerships departments, driving team towards goals, and applying team skills to build a customer-focused sales experience, all while being a steward of Neiman Marcus. The Sales Experience Director works on-site in your store location and you will report to the General Manager.WHAT YOU WILL DO:- Oversee Client Development team performance and goals through management of Group Selling Managers
- Communicate the store vision and goals to all team members
- Advocate for Neiman Marcus values and manage team to create an energized atmosphere where customer service is consistent with Neiman Marcus standards
- Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts
- Support the Store GM in fulfilling their responsibilities, including backfilling for GM
- Determine strategic objectives in partnership with Store GM and set priorities accordingly
- Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards
- Participate in, and in the absence of the Store GM, facilitate Store Leadership Team meetings by promoting a trusting and respectful environment for participation, idea sharing, addressing concerns / challenges, setting goals.
- Partner with Merchant and Planning Organization Leaders and Regional team to determine appropriate strategies and action plans for the store to produce positive results
WHAT YOU WILL BRING:- 10+ years of relevant experience, luxury retail fashion experience
- Prior retail senior management experience required
- Track record achieving results across multiple businesses
- History of building, motivating, and coaching teams
- Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate partners, and leading large-scale projects
- Excellent oral and written communication skills
- Advanced proficiency with MS Office Product Suite
YOUR LIFE AND CAREER AT NEIMAN MARCUS:- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
SALARY AND OTHER BENEFITS:The starting salary for this position is between $125,631 - 157,038 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.This position is also eligible for bonus.Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Salary Range $114,707 - $143,383*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
