Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a
Director of Restaurants, you're not just leading operations across multiple hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Ensure seamless operations: Plan and direct all aspects of restaurant operations - including systems management, budgeting, forecasting, product quality, cost controls, and policy implementation - ensuring alignment with business goals and profitability targets
- Shape guest satisfaction strategies: Define and implement innovative guest service standards and initiatives, monitoring trends, gathering feedback, and driving solutions to enhance the guest experience
- Drive outlet performance: Provide leadership support to outlet managers to ensure high-quality standards are met across all food and beverage service areas, supporting daily operations and driving continuous improvements
- Maximize revenue opportunities: Develop and implement strategies to promote restaurant food, beverages, and services in alignment with food & beverage marketing programs
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
QualificationsWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
#LI-LV1
