Director of Regulatory Affairs and Communication

Contra Costa County, CA

$147K — $179K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Business Administration, Health Care Administration, Public Administration, Public Health or related field
  • 5+ years of professional experience in health care administration or related field
  • 2+ years in a management or supervisory role
  • Strong knowledge of Medi-Cal and/or Medicare managed care regulations
  • Excellent written, verbal, analytical, and presentation skills
  • Certification in Healthcare Compliance (CHC) preferred
  • Experience with integrated Medicare-Medicaid programs and oversight models preferred

Responsibilities

  • Lead regulatory interactions with state and federal agencies
  • Oversee the enterprise Policy Management Program for compliance and effectiveness
  • Serve as the Chair of the Policy Management Committee
  • Collaborate with Compliance leadership for program effectiveness
  • Identify regulatory risks and provide recommendations to executives
  • Act as primary contact for formal regulatory communications
  • Mentor regulatory affairs staff to foster a culture of improvement
  • Draft and coordinate responses to regulatory inquiries and actions

Benefits

  • Collaborative work environment focused on business process improvement
  • Support from a committed leadership team striving for plan performance
  • Opportunity to work with a health plan managing integrated Medi-Cal and Medicare programs
Full Job Description
Salary : $147,558.98 - $179,358.86 Annually
Location : Martinez, CA
Job Type: Non-Merit Advertise Only
Job Number: VCD2-2026A
Department: Health Services
Opening Date: 06/29/2026
Closing Date: 7/26/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: B8

The Position
The Director of Regulatory Affairs and Communication (RAC) at Contract Costa Health Plan (CCHP or "Plan") is a senior leadership role responsible for leading regulatory oversight, agency communications, Policy Management Program, regulatory audit support, and enterprise regulatory strategy. This role serves as the primary liaison with state and federal regulators, including the California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), and Centers for Medicare & Medicaid Services (CMS).

The Director oversees regulatory submissions, readiness activities, policy governance, and regulatory communications to ensure compliance with Medi-Cal, Medicare, Knox-Keene, and contractual requirements. The position partners closely with Compliance, Operations, Medical Management and Executive Leadership to support organizational compliance and operational excellence.
We are looking for someone who has:
  • Strong knowledge of Medi-Cal and/or Medicare managed care regulatory affairs
  • Experience in policy management program
  • Experience managing regulatory agency communications, e.g., DHCS, DMHC, and/or CMS
  • Excellent written, verbal, analytical, and presentation skills
  • Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
  • Certification in Healthcare Compliance (CHC) or similar certification preferred
  • Experience supporting integrated Medicare-Medicaid programs and delegated oversight models preferred
What you will typically be responsible for:
  • Leading and overseeing regulatory interactions with DHCS, DMHC, CMS, and other applicable agencies
  • Leading the enterprise Policy Management Program to ensure organizational policies and procedures are current, compliant, and operationally effective
  • Serving as the Chair Policy Management Committee
  • Partnering with Compliance leadership to support enterprise compliance program effectiveness
  • Identifying regulatory risks and escalation needs and providing recommendations to executive leadership
  • Serving as the primary point of contact for formal regulatory correspondence and communications
  • Leading and mentoring regulatory affairs staff and supporting a culture of accountability and continuous improvement
  • Collaborating with operational units to ensure regulatory compliance across delegated and internal functions
  • Drafting, reviewing, and coordinating responses to regulatory inquiries, notices, interrogatories, deficiencies, and enforcement actions
A few reasons you might love this job:
  • You will work with a team of staff who are committed to improving our business processes and have a desire to learn
  • You will work with a committed leadership team focused on improving plan performance and fostering collaboration across functional units
  • You will have the opportunity to support a health plan that administers Medi-Cal, Medicare and Commercial LOB
A few challenges you might face in this job:
  • Navigating a County administrative structure that differs from industry environments
  • Mentoring and developing a growing team of enthusiastic staff to strengthen their regulatory and compliance expertise
  • Building compliance programs while driving the adoption of standardized practices across the organization

Competencies Required:
  • Delegating- Ability to inspire and create new leaders by developmental opportunities
  • Coaching and Developing Others- Ability to mentor and have staff grow professionally
  • Managing Performance- Leader in finding creative ways to recognize staff in a governmental environment
  • Visionary Leadership- Influence a team to believe in working in a high performing environment and not accept the bureaucratic myth - or a mentality for doing minimum work
  • Teamwork- Collaborating with others is critical in this role
  • Leading Cross-Divisional Collaboration- Patient and empathetic leaders will be successful in understanding the sensitivities of clinical teams
  • Managing and Facilitating Change- Commitment to be being a Change Agent due to the heavy demands on policies with governmental programs
  • Professional Impact- May be called upon to be a Public Relations guru in helping the CEO with external issues in the community and the Safety Net providers
  • Fact Finding- Research and obtain reliable data and facts for projects
To read the complete job description, please visit the website:

Minimum Qualifications
Education: Possession of a master's degree from an accredited college or university with a major in Business Administration, Health Care Administration, Public Administration, Public Health, or a closely related field.
Experience: Five (5) years of progressively responsible professional experience in health care administration, health plan operations, or a closely related field, including at least two (2) years in a management or supervisory capacity.
Substitution for Education: Possession of a Bachelor's degree from an accredited college or university and two (2) additional years of qualifying experience may be substituted for the Master's degree. Two (2) additional years of qualifying experience may be substituted for academic major concentration.
Desirable Qualifications:
- Medi-Cal and Medicare D-SNP regulatory affairs experience
- Regulatory Point of Contact with DHCS, DMHC and CMS contract managers
- Certified in Healthcare Compliance (CHC)
- Project Management or Lean 6 Sigma experience
- Great presentation and facilitation skills
- Strong analytical skills and ability to translate data into information
Selection Process

This position is exempt from the merit system and will not follow regular County recruitment and selection procedures. Only the most qualified candidates will be invited to interview.
Application Filing and Evaluation: Interested individuals should submit an online application and provide all required documentation to be considered.

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