Leggett & Platt

Director of Quality Rod, Wire, & Spring

Leggett & Platt$100K — $130K *
US-AnywhereRemote in United States
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of manufacturing experience with Quality Management responsibilities
  • Proficient in Lean, Six Sigma, and data-driven continuous improvement techniques
  • Ability to develop and manage Quality Management System (QMS) processes
  • Strong skills in customer interaction and complaint resolution
  • Experience in training and evaluating quality procedures for plant personnel

Responsibilities

  • Collaborate with management and customers to establish quality criteria and testing methods
  • Maintain and improve the QMS, conducting regular reviews and updates
  • Lead internal audits and manage corrective action processes
  • Respond to customer complaints, providing training as needed
  • Draft and modify work instructions to meet customer quality requirements
  • Prepare quality reports including KPIs and trend analysis for management review
  • Conduct in-process quality checks and ensure corrective actions are implemented

Benefits

  • Collaborative and innovative team environment
  • Opportunities for personal and professional growth
  • Diverse workplace culture that prioritizes diverse perspectives
  • 50% travel requirement for network and client engagement
  • Position ideally located near Rod, Wire, or Spring facilities
Full Job Description
As a Director of Quality Rod, Wire, & Spring you will have the opportunity to perform various tasks necessary to maintain the Quality Management System, investigate non-conformances, and monitor all operations on the plant production floor as well as other operations functions for Quality Assurance and Quality Control. Your contributions will have a direct impact on the business by maintaining the QMS for Rod, Wire, and Spring facilities. The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought.

So, what will you be doing as a Director of Quality Rod, Wire, & Spring?
  • Works with management and customers to ensure that quality criteria, testing methods and audit requirements are established for each account and product.
  • Maintains the Quality Management System (QMS) including development, implementation, review, and managing changes.
  • Monitors and evaluates the QMS for effectiveness.
  • Organize, manage, and lead internal audits, corrective actions, and management reviews.
  • Responds to customer complaints, including investigation, corrective action and training of personnel as required.
  • Assist in training and evaluation of training of plant personnel on quality procedures.
  • Creates and modifies work instructions to achieve customer satisfaction on quality requirements.
  • Issues authorization of release of conforming product as required.
  • Prepares various quality reports including KPIs, trend reporting and training plans. Works with Operations Leadership to ensure that reporting is reviewed with management and supervision and posted accordingly in the plant.
  • Ensure in-process quality checks are performed per our quality plans, recognize quality problems, and suggest adjustments to ensure that orders are manufactured and shipped to specifications. Interacts with operations management and supervision to ensure corrective action is taken immediately.
  • Identify and record any problems relating to the product, process and the quality system.
  • Ensures the promotion of awareness of customer requirements throughout the organization.
  • Interacts with sales, production, and customers to ensure customer satisfaction.
  • Assists customer service, sales and management in tracking, trending and resolving complaints. Ensure that customer reporting for quality systems meets customer requirements.
  • Minimum of 50% travel.
  • The ideal candidate would be located near one of the Rod, Wire or Spring facilities.

To be successful in this role, you'll need:
  • Minimum of 10 years of previous work experience in a manufacturing setting with Quality Management responsibilities
  • Experience applying Lean, Six Sigma, and data-driven continuous improvement tools

Things we consider a plus:
  • BS in a business related field of study.

What to Do Next

Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

About Leggett & Platt

Leggett & Platt is a diversified manufacturer of engineered products for homes, offices, and automobiles. The company operates through four segments: Residential Products, Industrial Products, Furniture Products, and Specialized Products. The Residential Products segment produces and sells bedding and furniture components, such as innersprings, wire forms, and machines. The Industrial Products segment produces and sells drawn wire, wire products, and steel rod. The Furniture Products segment produces and sells furniture and components for office, residential, and hospitality markets. The Specialized Products segment produces and sells products such as automotive seating components, tubing, and aerospace ducting. Leggett & Platt was founded in 1883 by J.P. Leggett and C.B. Platt and is headquartered in Carthage, Missouri. The company is listed on the New York Stock Exchange (NYSE) under the ticker symbol LEG.
Learn more about Leggett & Platt
Size
20,300 employees
Market Cap
$4.2 billion
Industry
Net Income
$247.6 million
Founded
1883
5 Year Trend
+6.2%
Revenue
$4.2 billion
NASDAQ

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