Director of Quality and Compliance

CommuniCare Family of Companies • $75K — $95K *

Cincinnati, OH 45238In-Person

Healthcare

Less than 5 years of experience

1 month ago

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Job Overview by Ladders

Qualifications

Bachelor's degree in Business Administration, Healthcare Management, Psychology, or related field (experience may substitute)
Minimum 1 year of experience in a mental/behavioral health setting
Strong organizational and data management skills
Experience with compliance processes, including CARF, OMHAS, or Medicaid preferred

Responsibilities

Oversee collection, analysis, and reporting of performance quality data
Analyze data to identify trends and recommend corrective actions
Conduct regular chart audits for accurate and compliant documentation
Provide feedback, coaching, and training based on quality findings
Manage QAPI activities and monitor performance indicators
Identify and manage clinical and operational risks with mitigation strategies
Develop and review therapeutic and educational curricula to meet regulatory standards

Benefits

Support for continuous improvement initiatives
Collaborative work environment with cross-functional teams
Opportunities for professional development and training
Flexible work hours may be available
Engagement in meaningful work contributing to community welfare

Full Job Description

Job Address:
10123 Alliance Road, Suite 320Blue Ash, OH 45242

Position Summary: The Quality and Training Coordinator will play a pivotal role in ensuring the quality of programs, compliance with standards, and effective data and employee record management. This position supports organizational excellence through continuous improvement initiatives, compliance activities, curriculum development, and coordination of critical processes. Possess strong skills in pediatric mental health treatment and maintains a working knowledge of HIPAA, Licensing, and CARF regulations.

Job Duties:

Oversee the collection, analysis, and reporting of monthly, quarterly, and annual performance and quality data to support organizational goals and regulatory requirements.
Analyze data to identify trends, gaps, and areas of risk; recommend and monitor corrective and preventive actions to improve outcomes and reduce organizational exposure.
Conduct regular chart audits to ensure accurate, complete, timely, and compliant documentation of client care.
Provide actionable feedback, coaching, and targeted training to program leadership and staff based on audit results, quality findings, and identified risks.
Oversee quality assurance and performance improvement (QAPI) activities, ensuring completion and monitoring of all quality and performance indicators.
Identify, assess, and manage clinical, operational, and compliance risks; develop mitigation strategies and track risk reduction efforts.
Manage program credentialing and re-credentialing processes, ensuring all licenses, certifications, and credentials remain current and compliant with regulatory and payer requirements.
Oversee license renewals, accreditation standards, and regulatory compliance, including preparation for site visits, audits, and inspections.
Develop, review, and monitor the implementation of therapeutic and educational curricula to ensure alignment with client needs, evidence-based practices, and regulatory standards.
Ensure policies, procedures, and curricula support quality care delivery, risk mitigation, and continuous improvement.
Prepare comprehensive quality, compliance, and risk management reports to support leadership decision-making and regulatory submissions.
Maintain accurate, organized documentation to support quality initiatives, audits, licensing, accreditation, and risk management activities.
Collaborate with leadership and cross-functional teams to support organizational initiatives, performance improvement, and risk reduction strategies.
Participate in required trainings and support staff onboarding, orientation, and ongoing education related to quality, compliance, and risk management.
Serve as a resource to leadership and staff on quality standards, documentation best practices, regulatory compliance, and risk prevention.
Ability to make decisions in an objective and ethical manner.
Perform other duties as assigned to support the mission and goals of Kids Thrive.

Qualifications
Education: Bachelor's degree in Business Administration, Healthcare Management, Psychology, or a related field; relevant experience may substitute for educational requirements.
Experience:

Minimum 1 year of experience in a mental/behavioral health setting
Strong organizational and data management skills.
Experience with compliance processes, including CARF, OMHAS, or Medicaid, is preferred.

License: N/A
Additional Requirements: Completion of required mental health training, CPR and Handle with Care within 30 days of employment. Must be at least 18 years of age. May be required to work flexible hours and overtime.

About CommuniCare Family of Companies

CommuniCare Family of Companies Careers

There has never been a more opportune time to join the dynamic team at CommuniCare Family of Companies—the leading network of skilled nursing, rehabilitation, assisted living, and long-term care services.

Work You’ll Do

Join CommuniCare Family of Companies' esteemed team to assist in transforming the healthcare industry through dedication, compassion, and innovative service. This is a chance to be part of a culture that values diversity and leadership, fostering professional growth and development.

Explore Job Opportunities

CommuniCare Family of Companies is building a robust employment network offering a variety of job opportunities that cater to a range of skills and professional interests. From clinical roles to administrative positions, the company seeks passionate, curious, and solution-driven team players.

Innovative Work Environment

Engage in meaningful work that makes a difference in the lives of thousands, utilizing the latest in healthcare technology and innovation. CommuniCare Family of Companies provides a platform for professionals to challenge their skills, push boundaries, and advance healthcare standards.

Professional Growth and Career Advancement

Future-proof your career with CommuniCare Family of Companies, where employees are encouraged to ascend through the ranks as far as their ambition can take them. With comprehensive training, development programs, and leadership courses, team members receive the support needed to succeed.

Internship and Training Programs

For those starting their career, internships at CommuniCare Family of Companies offer invaluable industry experience and a gateway to full-time employment. Additionally, diversity training ensures that all team members contribute to a welcoming and inclusive workplace.

Benefits and Culture

CommuniCare Family of Companies is committed to providing employees with competitive benefits that enhance both their professional and personal lives. The company culture promotes teamwork, leadership, and innovation within a supportive and collaborative environment.

Networking and Professional Development

Stay connected within the industry through CommuniCare Family of Companies' networking events, where team members can build relationships and share insights. Regular career workshops and seminars are also available to enhance professional skills and prepare for advancement opportunities.

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