Director of Product Operations - BTP

Stand Together

$120K — $150K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product, engineering, or program leadership, including director-level roles.
  • Proven experience managing operating cadence in multi-team environments.
  • Expertise in onboarding and knowledge management.
  • Experience working across contractor and full-time staff.
  • Excellent written communication with an emphasis on clarity.
  • Startup or entrepreneurial background preferred.
  • Familiarity with AI-enabled tools to enhance productivity.

Responsibilities

  • Establish and manage the team's operating rhythm, including reviews and planning.
  • Lead onboarding processes for new hires in the Digital Ecosystem.
  • Create communication resources to keep teams aligned during platform evolution.
  • Manage relationships between internal teams and external partners.
  • Track program commitments, dependencies, and risks; facilitate decision-making.
  • Build reporting tools to provide insights on team capacity and platform health.
  • Collaborate with the interim Director of Engineering on knowledge transfer.

Benefits

  • 6% 401(k) match with immediate vesting.
  • Flexible time off policy.
  • Comprehensive health and dental plans.
  • Wellness and mental health support through Peloton and Talkspace.
  • Work in a community focused on innovative social solutions.
  • Empowerment in a non-hierarchical work environment.
Full Job Description
As the Director of Product Operatins, your role will be to run the operating system for the product team. You will set cadence, drive cross-functional execution across engineering, product, design, and 24/7 operations, and own onboarding for a growing team during the most consequential six months of the Be The People launch.

How You Will Contribute

  • Establish and run the team's operating rhythm, including planning, prioritization, status, and weekly leadership reviews.


  • Own onboarding for new hires across the Digital Ecosystem, including the second engineering team and operational roles.


  • Develop the communication and knowledge resources that keep the team, partners, and stakeholders informed and aligned as the platform evolves.


  • Manage the interface between internal staff, the staff augmentation engineering partner, and Work & Co.


  • Track program-level commitments, dependencies, and risks; surface and unblock decisions.


  • Stand up the data, tooling, and reporting that give leadership a clear read on platform health and team capacity.


  • Partner with the interim Director of Engineering on knowledge transfer planning and milestones.


What You Will Bring

  • Eight or more years of operating experience in product, engineering, or program leadership, including chief of staff or director-level operations roles.


  • Track record of running operating cadence for a multi-team product organization.


  • Strength in onboarding, knowledge management, and turning tribal knowledge into durable process.


  • Comfort working across vendor, contractor, and full-time staff structures.


  • Strong written communication and a bias for clarity in writing decisions, status, and risk.


  • Background in a startup, early-stage, or entrepreneurial environment.


  • Track record of using AI-enabled tools and practices to accelerate your work.


  • Enthusiasm for Stand Together's mission and principle-based approach.
  • Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.


What We Offer

  • Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
  • A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
  • Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.


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