Company:
Prima Medical Foundation dba MarinHealth Medical Network

Work Shift:
8 Hour (days) (United States of America)

Scheduled Weekly Hours:
40

Job Description Summary:
The Director of Primary Care oversees and manages Primary Care clinic operations and related processes within MarinHealth Medical Network's (MHMN) purview, under the direction of senior leadership and in partnership with the Primary Care Medical Director. This role is responsible for ensuring quality of care, a patient-first focus, and appropriate patient access in daily operations through fiscal responsibility, resource allocation, continuous process improvement, quality assurance, and collaboration with physician and administrative leadership.

The Director also works closely with specialty leadership teams to support comprehensive care strategies and achieve clinically integrated, high-quality outcomes. The Primary Care clinics are developed to meet the needs of the patient population, with progress monitored against established goals and milestones.

Additional responsibilities include contributing to strategic planning and goal setting for the Primary Care clinics in collaboration with senior management. The role helps implement and maintain departmental policies, practices, and procedures, and partners with medical staff, leadership, medical directors, nursing, and other members of the care team to implement best practice guidelines that support high-quality, patient-centered services.

Job Requirements, Prerequisites and Essential Functions:

Pay Range:

$76.92 - $96.15 - $105.76

Essential Functions and Responsibilities

• Manages and develops the Primary Care operations and staff, in collaboration with the Primary Care Medical Director, to ensure optimal performance, clinical alignment, and operational efficiency.
• Routinely assesses community health needs and clinic programs; implements appropriate new programs and adapts existing programs to maintain and improve quality of care and services.
• Monitors and analyzes business processes for effectiveness and efficiency.
• Creates, develops, implements, and monitors initiatives to support primary care clinic performance and achieve key operational goals.
• Acts as a liaison between practice leaders, staff, and senior management to address business needs.
• Ensures compliance with organizational policies and procedures and offers expertise in resource management.
• Possesses excellent communication skills (verbal and written) for internal and external stakeholders.
• Leads projects as needed within MHMN as well as with affiliates, ensuring business goals are met.
• Demonstrates meticulous attention to detail in all areas of responsibility.
• Provides solutions to complex business issues and identifies areas for continuous improvement.
• Ability to drive to/from various clinic locations (requires a California Driver's License and automobile insurance in good standing).
• Adherence to MHMN's Behavior Standards of Excellence (see full description), including, but not limited to:
  
  • Exceptional customer service
  • Respectful communication with patients, physicians, and coworkers
  • Professionalism in all work-related interactions
  • Effective teamwork
  • Safe work environment
  • Positive attitude
• Performs all other duties as required or assigned.

Qualifications

Education:

• Bachelor's Degree in Healthcare Administration, Business Management, or Business Administration or related field is required. Master's degree is preferred.

Experience:

• 5-8 years' experience in a multi-clinic ambulatory healthcare environment.
• Knowledge/experience with EMR and/or practice management systems (use of Epic a plus).

Performance Requirements:

• Prioritize projects and deadlines.
• Identify, analyze and resolve operational problems.
• Evaluate and make recommendations for continuous quality improvement.
• Reliability and professionalism.
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office products.
• Excellent analytical and problem-solving skills.

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at [redacted] or [redacted].

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards-Communication, Accountability, Respect, Excellence, Safety-which foster a healing, trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth's compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.