Job Description

The Director of Pharmacy - Transitions of Care (TOC) provides strategic and operational leadership for enterprise-wide pharmacy services that ensure safe, effective, and coordinated medication management as patients transition across the continuum of care, including admission, inpatient care, discharge, ambulatory follow-up, and community pharmacy integration.

This role is responsible for developing, implementing, and optimizing pharmacy-led TOC programs that improve medication safety, patient outcomes, readmission performance, patient experience, and medication access while aligning with health system priorities for value-based care, population health, and quality improvement.

The Director collaborates with clinical, operational, informatics, ambulatory, and community partners to ensure medication continuity and coordinated care across the health system.

Responsibilities

Strategic Leadership
• Develop and execute the enterprise Transitions of Care pharmacy strategy aligned with health system clinical quality and population health priorities.
• Lead system-wide initiatives to reduce 30-day hospital readmissions, medication-related adverse events, and post-discharge medication errors.
• Establish pharmacy as a core clinical leader in care coordination and discharge planning workflows.
• Align TOC services with value-based care programs, CMS quality metrics, and Joint Commission standards
Program Development & Operations
• Design and implement pharmacy-led TOC programs across inpatient, ambulatory, specialty, and retail pharmacy settings.
• Develop standardized workflows for:
o Admission medication reconciliation
o Discharge medication reconciliation
o Medication counseling
o Meds-to-Beds programs
o Medication access support
o Post-discharge follow-up calls
• Implement disease-specific TOC bundles for high-risk populations such as:
o Heart Failure
o COPD
o Diabetes
o Anticoagulation
o Sepsis and complex polypharmacy patients.
• Integrate pharmacy services into interdisciplinary discharge planning and care coordination teams.
Pharmacists play a key role in transitions of care by optimizing medication therapy, improving patient outcomes, reducing readmissions, and improving patient satisfaction.
Clinical Program Oversight
• Establish clinical standards for:
o Medication reconciliation
o Medication therapy optimization
o High-risk medication management
o Medication access and affordability programs
• Oversee patient counseling and medication education initiatives to improve adherence and health literacy.
• Ensure clinical pharmacists are integrated into interdisciplinary rounds and discharge planning processes.
Education & Professional Development
• Develop training programs for pharmacists, technicians, residents, and students in TOC best practices.
• Serve as a preceptor for pharmacy residents and students.
• Promote scholarship, research, and publication related to transitions of care initiatives.
Regulatory & Compliance
• Ensure TOC programs meet regulatory standards including:
o Joint Commission medication management standards
o CMS readmission reduction programs
o Medication safety requirements
• Develop policies and procedures for medication continuity across care settings.

Qualifications
• Doctor of Pharmacy (PharmD) or Advanced Pharmacy degree required
• PGY1 Pharmacy Residency required
• PGY2 Residency in Ambulatory Care, Health-System Pharmacy Administration, or related field preferred
• Minimum 7-10 years of progressive pharmacy leadership experience
• Demonstrated experience developing or managing Transitions of Care or population health programs
• Experience in health system pharmacy operations and interdisciplinary care coordination
• Board Certification (BCPS, BCACP, or equivalent) preferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $169,095.00 - $253,643.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 600 - HSO Pharmacy - MSH, Mount Sinai Hospital