Upstream Rehabilitation

Director of Personal Injury Partnerships

Upstream Rehabilitation$145K — $170K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Healthcare Administration, or related field.
  • 5+ years of experience in healthcare sales, business development, or service line growth.
  • Proven experience building referral networks and driving business results.
  • Strong relationship-building and consultative selling skills with attorney groups.
  • Strategic mindset with experience using CRM for performance tracking.
  • Excellent communication and influencing skills across cross-functional teams.
  • Ability to navigate complex referral channels effectively.

Responsibilities

  • Develop strategies to grow Personal Injury/MVAL service line and referral networks.
  • Identify market opportunities and position the organization as a preferred partner.
  • Build relationships with attorneys and referral partners to enhance market presence.
  • Represent the organization in networking and business development activities.
  • Collaborate with internal teams to align growth initiatives with operational capabilities.
  • Monitor and analyze market performance and referral trends using CRM tools.
  • Lead team development by establishing clear expectations and fostering collaboration.

Benefits

  • Annual paid Charity Day to support a cause you care about.
  • 100% employer paid medical health insurance premium option available.
  • Dental and Vision insurance included.
  • 401(k) plan with company match offered.
  • Generous PTO and paid holidays provided.
  • Supportive team environment with invested leadership.
Full Job Description
Director of Personal Injury Partnerships

Location Type: Atlanta, GA; Charlott, NC; or Nashville, TN

The Role:

As the Director of Personal Injury Partnerships, you will lead the strategy and execution to drive growth in Personal Injury and Motor Vehicle Accident Lien (MVAL) referral and evaluation volume across the organization. In this role, you will develop and expand attorney and legal referral networks, strengthen market presence, advance specialty service line growth, and build a scalable go-to-market strategy for personal injury and lien-based referral channels.

You will serve as a key strategic partner across Sales, Field Operations, Specialty Services, Intake, Legal, and other support teams to ensure growth initiatives translate into timely patient access, operational excellence, compliant processes, and exceptional partner experiences. Working closely with sales and operational leaders, you will align market development efforts with clinic readiness, service capabilities, referral conversion, and long-term business performance. Your leadership will play a critical role in advancing organizational growth while supporting our mission to deliver high-quality care to the communities we serve.

What You'll Do:
  • Develop and execute strategies to grow the Personal Injury/MVAL service line, expand referral networks, and increase evaluation and referral volume across targeted markets.
  • Identify market opportunities, establish growth priorities, and position the organization as a preferred rehabilitation partner within the personal injury and legal referral marketplace.
  • Build and maintain strategic relationships with attorneys, legal referral networks, physician groups, and other referral partners to drive market expansion and referral growth.
  • Represent the organization through networking, educational, and business development activities while leveraging market intelligence and partner feedback to identify growth opportunities and enhance service delivery.
  • Partner closely with Sales, Operations, Specialty Services, Intake, and other stakeholders to ensure growth initiatives align with clinic capabilities, patient access objectives, referral conversion goals, and service line performance.
  • Collaborate across teams to improve referral workflows, partner experiences, and the successful implementation and expansion of Personal Injury/MVAL programs.
  • Monitor market performance, referral trends, and key business metrics, utilizing CRM and reporting tools to track activity, measure results, and provide strategic recommendations to leadership.
  • Contribute to annual planning, resource allocation, and long-term service line growth strategies.
  • Lead, coach, and develop team members by establishing clear performance expectations, supporting talent development, and fostering a culture of accountability, collaboration, and results.
  • Travel up to 75% to support partner engagement, market development, and internal collaboration.
  • Other projects and duties as assigned.

Who You Are:
  • Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field.
  • 5+ years of experience in healthcare sales, business development, strategic partnerships, account management, or service line growth.
  • Proven success building referral networks, developing market growth strategies, and driving business results.
  • Experience collaborating across sales, operations, clinical, intake, legal, revenue cycle, and other support teams.
  • Strong relationship-building, consultative selling, and stakeholder management skills, with the ability to establish trusted partnerships with attorney groups and healthcare partners.
  • Strategic, data-driven mindset with experience using CRM platforms, pipeline reporting, and performance metrics to identify opportunities and measure outcomes.
  • Excellent communication, presentation, and influencing skills, with the ability to align cross-functional teams around growth initiatives.
  • Ability to navigate complex referral channels and translate market insights into actionable business and operational recommendations.

Nice to Haves:
  • Experience in personal injury, motor vehicle accident (MVA), lien-based healthcare, legal referral development, or related specialty healthcare sales.
  • Experience developing relationships with attorney groups, legal networks, physician practices, and other referral partners.
  • Experience within outpatient rehabilitation, physical therapy, occupational therapy, or other multi-site healthcare organizations.
  • Experience leading sales, business development, partnership, or specialty service line teams.

Why You'll Love Working Here
  • The chance to directly shape our organization's growth by hiring the talent that drives our mission.
  • Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership.
  • A collaborative team environment where your ideas are valued.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:
  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

Salary Range: $145,000 - $170,000/year

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.

#LI-Hybrid

About Upstream Rehabilitation

About Upstream is the leading national provider of outpatient physical and occupational therapy services, as well as practice management services. Upstream offers a unique suite of services, including free-standing physical therapy clinics, outpatient rehabilitation management services, and a member network of rehabilitation service providers. Upstream is one of the largest and fastest growing providers in the outpatient rehabilitation market. Upstream offers a full range of customized services that are unrivaled in the industry, with a distinct focus on clinical excellence, extraordinary service, and superior patient outcomes.
Learn more about Upstream Rehabilitation
Industry
Founded
2002

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