Director of People Support (Human Resources)

HHM Hotels (Harrisburg Corporate)

$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources or related field preferred
  • 5-7+ years of previous HR experience, ideally in hospitality
  • Human Resource certification preferred
  • Experience with seasonal hiring and international work visas
  • Proven track record in fostering positive workplace culture

Responsibilities

  • Lead the human resources function for the resort
  • Execute recruitment strategies for seasonal and year-round staff
  • Ensure compliance with HR policies and regulations
  • Design and implement employee development programs
  • Facilitate impactful employee relations and engagement initiatives
  • Oversee talent acquisition and manage the J1 visa program
  • Collaborate with centralized HR teams on benefits and payroll administration

Benefits

  • Medical, Dental, and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • 24/7 access to confidential work-life resource
  • Travel Discounts
  • Commuter Transit and Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational and Professional Development
  • Technology Reimbursements
  • Referral Bonus Program
  • Quarterly Incentives
Full Job Description
Overview

Opportunity: Property Director of Human Resources

Sea Crest Beach Resort is hiring a Director of People Support to lead the human resources function. This role manages the workforce complexities of a large resort in a seasonal coastal market. You will execute recruitment strategies and facilitate employee relations for our hospitality team. The position requires a leader to oversee talent acquisition and compliance while supporting organizational retention goals. You will direct the property culture through total rewards administration and professional development initiatives across all operational departments.

Your Growth Path

Regional Director of People Support - Corporate People Support Director

Your Focus
  • Employee Experience & Culture - Foster a positive, service-driven culture through impactful employee relations programs, engagement initiatives, and leadership coaching, ensuring an inclusive and inspiring workplace for both our year-round and seasonal resort staff.
  • Strategic Leadership - Oversee all facets of human resources, including talent acquisition, training, scheduling, performance management, and associate engagement, ensuring alignment with brand standards while upholding HHM core values.
  • Talent Acquisition & Development - Lead a proactive recruitment strategy, guiding hiring managers in selecting the most qualified candidates. Mastermind our complex seasonal hiring initiatives and expertly manage our J1 visa student program to ensure proper staffing levels during peak beach season.
  • Compliance & Integrity - Ensure HR policies and procedures comply with local, state, and federal regulations, specifically navigating the compliance nuances of international work visas. Conduct and oversee internal investigations related to workplace concerns with discretion and professionalism.
  • Training & Performance Excellence - Design and implement development programs that elevate service excellence and operational performance across all resort departments.
  • Collaboration & Execution - Partner with HHM's centralized Human Resources teams to administer benefits, compensation, and compliance programs effectively. Provide guidance on payroll administration and associate support functions as needed.


Your Background and Skills
  • Bachelor's Degree in Human Resources or a related field preferred.
  • 5-7+ years previous Human Resources experience, preferably in a hospitality setting.
  • Human Resource certification and/or involvement in local hotel HR community preferred.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements
  • Referral Bonus Program
  • Quarterly Incentives


Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

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